laguna Dake 14CX, Инструкция по эксплуатации

Страница: 3 / 37

14CX 3 REV#072023
RETURN & WARRANTY POLICY
All requested warranty claims must be communicated to the distributor or representative
responsible for the sale.
New wood/metal working saws sold by Laguna Tools carry a one-year warranty that is effective from
purchase date. the date of shipping. Machines sold through dealers must be registered with Laguna
Tools within 30 days of purchase to be covered by this warranty. Laguna Tools guarantees all new
machines sold are free of manufacturers’ defective workmanship, parts, and materials.
We will repair or replace, without charge, any parts determined by Laguna Tools, Inc. to be a
manufacturer’s defect. We require that the defective item/part be returned to Laguna Tools with the
complaint. The end-user must request an RMA (return material authorization) number from Customer
Service and include the (RMA) number with any and all returned parts/components requesting
warranty coverage.
In the event the item/part is determined to be damaged due to lack of maintenance, cleaning, and/or
misuse/abuse, the customer will be responsible for the cost to replace the item/part, plus all related
shipping charges.
This limited warranty does not apply to natural disasters, acts of terrorism, normal wear and tear,
product failure due to lack of maintenance or cleaning, damage caused by accident, neglect, lack of
or inadequate dust collection, and/or misuse/abuse or damage caused where repair or alterations
have been made or attempted by others.
All items being returned to Laguna Tools must have a return merchandise authorization number
(RMA) issued by the Customer Service Department. Products must be returned within 30 days from
the delivery date. No merchandise shall be returned without an RMA number.
Any machines returned to Laguna Tools must be returned with packaging in the same manner in
which it was received. If a part or blade is being returned it must have adequate packaging to ensure
no damage is received during shipping.
Unapproved returns are subject to a 25% stocking fee plus round-trip shipping charges. Laguna
Tools, Inc. is not responsible for additional tools or modifications sold or performed (other than
from/by Laguna Tools, Inc.) on any Laguna Tools, Inc. woodworking machine. Warranty may be
voided upon the addition of such described tools and/or modifications, determined on a case-by-case
basis by Laguna Tools, Inc.
Normal user alignment, adjustment, tuning, and machine settings are not covered by this warranty. It
is the responsibility of the user to understand basic woodworking machinery settings and procedures
and to properly maintain the equipment in accordance with the standards provided by the
Laguna Tools, Inc.
744 Refugee Way, Grand Prairie TX, 75050
Phone: 800.332.4094
Email: customer_service@lagunatools.com
Dake Corporation
1809 Industrial Park Dr., Grand Haven MI, 49417
Phone: 800.937.3253
Email: customerservice@dakecorp.com