Getting Help
If you are having problems with your LaCie product, consult the table below for a list of available
resources.
Order Source
Description
Location
1
Quick Install
Guide
Concise steps to follow for
getting your product up and
running
Printed and included in the product
box, or download PDF from the
product page
2
Support Pages
Includes interactive
troubleshooting topics for most
common problems
www.lacie.com/support/
, select your
product, then click the
“Troubleshooting” tab
3
User Manual
Includes common
troubleshooting topics
1)
See Troubleshooting Topics
4
LaCie Lounge
Technical
Support forum
A free forum, moderated by
LaCie, for customers to seek
advice
www.lacielounge.com/index.php?
option=com_kunena&Itemid=49&lang=en
5
Customer
Support
Create an account on lacie.com,
register your product, and fill out
a support ticket
Create an account here:
www.lacie.com/us/mystuff/login.htm?
logout&rtn=mystuff
Note:
LaCie is dedicated to providing high quality products that enrich the lives of our
customers. To help LaCie offer the best customer support, we encourage you to create an
account and register your product at
www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff
.
You can give us important feedback as well as receive updated information on your LaCie
device.
15 | LaCie User Manual