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Porsche Design Mobile Drive User Manual

23

GETTING HELP

If you are having problems with your LaCie product, consult the table below for a list of available resources.

Order Source

Description

Location

1

Quick
Install
Guide

Concise steps to
follow for getting your
product up and
running

Either a printed leaflet or accessory box and included in the
product box, or download PDF from the product page

2

Support
Pages

Includes interactive
troubleshooting
topics for most
common problems

www.lacie.com/support/

, select your product, then click the

“Troubleshooting” tab

3

User
Manual

Includes common
troubleshooting
topics

See Troubleshooting Topics below

4

Customer
Support

Create an account on
lacie.com, register
your product, and fill
out a support ticket

Create an account here:

www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff

Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help
LaCie offer the best customer support, we encourage you to create an account and register your product at

www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff

. You can give us important feedback as well as

receive updated information on your LaCie device.

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Содержание Hard Drive Porsche

Страница 1: ...anual 1 PORSCHE DESIGN MOBILE DRIVE USER MANUAL CLICK HERE TO ACCESS UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability ...

Страница 2: ... contains the following LaCie Porsche Design Mobile Drive USB 2 0 cable Quick Install Guide Note A PDF of this User Manual and software utilities are pre loaded on the drive Important info Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements ...

Страница 3: ...Porsche Design Mobile Drive User Manual 3 Light Behavior Status On Steady Drive is on Flickering Data access On for 1 second off for 30 seconds Eco Mode Off Drive is off ...

Страница 4: ...ry bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Your LaCie product is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB 1 1 port but performance will be limited to USB 1 1 transfer rates Connector Face to...

Страница 5: ...omputer s USB 2 0 ports to ensure adequate power If a USB Y cable is not included in the packaging you can purchase one from www lacie com accessories Connector Face to Computer Cable End to Computer Cable End to Hard Drive Connector Face to Hard Drive Power Data Attach the single connector end of the USB Y cable to the back of your LaCie drive 1 Attach the double connector end of the USB Y cable ...

Страница 6: ...hat your LaCie hard drive s volume mounts correctly on your computer STEP 1 CONNECT THE USB CABLE Connect the USB cable from the drive to the computer 1 The drive will mount on your computer 2 Technical note If the USB bus on your computer does not provide the necessary power to operate your LaCie device you may require a USB Y cable which can be purchased from www lacie com accessories See USB Y ...

Страница 7: ... If you do not launch LSA or if you quit it after the formatting has begun your drive will not be ready to use and will require manual formatting The User Manual and utilities will not be available and will have to be downloaded from the LaCie website www lacie com support Launch LaCie Setup Assistant Windows users AutoPlay Windows AutoPlay may detect your LaCie hard drive as soon as it is connect...

Страница 8: ...le Drive User Manual 8 Manual access Open the LACIE SETUP volume in Computer My Computer for Windows XP and double click LaCie Setup Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup ...

Страница 9: ... may ask if you wish to change your computer s settings This is a normal request when formatting a disk or installing certain software such as Genie Timeline To successfully complete LaCie Setup Assistant LaCie recommends that you agree to change the settings Important info for Mac users You may be prompted to enter your computer password to continue with LaCie Setup Assistant Follow the on screen...

Страница 10: ... of the 3 Compatible volume called LaCie Share on some products for Windows and Mac If you do not want the Compatible LaCie Share volume move the slider all the way to the left The LaCie volume will be formatted for your operating system NTFS for Windows and HFS for Mac Once you have made your selection choose Next to begin the format Windows ...

Страница 11: ...User Manual 11 Mac A window prompt alerts you that the disk will be formatted Select Yes to continue 4 Windows Mac LaCie Setup Assistant will format the hard drive 5 Register your LaCie device Choose Next to continue 6 New Account ...

Страница 12: ...re will be installed on the product s storage not on your computer It will be located on the volume entitled Compatible or LaCie Share if it exists otherwise on LaCie LaCie software utilities may be installed at any time Once the format is complete the LaCie Setup Assistant application will be available on LaCie if you created one partition Compatible LaCie Share if you created two partitions To i...

Страница 13: ...s will appear in LaCie Desktop Manager INSTALLING LACIE DESKTOP MANAGER If LaCie Desktop Manager is not installed on your system check your Windows Start Menu or Mac Applications folder you can install it by double clicking the drive icon in My Computer Computer Windows or on the Desktop Mac opening the LaCie Software folder then launching the installer located in the folder for your operating sys...

Страница 14: ...al 14 Windows Mac Note If you have manually formatted the drive using your operating system s disk utility instead of or after running the LaCie Setup Assistant you will need to download the LaCie Desktop Manager from www lacie com support ...

Страница 15: ... page you will see advanced information on your drive such as device name the internal hard disk serial number not the LaCie product serial number available capacity connection type etc You can also reformat the drive from this page Caution If you click the Reformat button and follow these steps everything will be erased from the partition If you have information that you want to protect or contin...

Страница 16: ...o tab your hard drive is incompatible with Eco mode Check www lacie com support for a product update which may allow your drive to benefit from this feature Unclick the Automatic Standby due to Inactivity box to turn off Eco Mode or select a period of inactivity after which the drive will enter Eco Mode Eco Mode and Mac OS X Based upon your LaCie hard drive Eco Mode may be managed by Mac OS X If p...

Страница 17: ...lick the LaCie Desktop Manager icon in the menu bar then select Preferences In the window that opens click Uninstall LaCie Desktop Manager Windows Users Use Windows Control Panel to uninstall LaCie Desktop Manager For detailed instructions from Microsoft see here Windows 7 Windows Vista ...

Страница 18: ...t icon a small green arrow over a hardware image A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie storage device in this prompt This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device WINDOWS VISTA WINDOWS 7 USERS From the System Tray located in the lower right hand side of your screen click...

Страница 19: ...ag the storage device icon to the Trash The icon pictured below is a generic USB device icon Your LaCie storage may be represented by an icon that looks like the device itself When the icon disappears from the desktop the storage device can be disconnected ...

Страница 20: ... used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology File System and it is the native file system for Windows NT 2000 XP Vista and 7 NTFS offers several features that are not available with FAT 32 file compress...

Страница 21: ...nhances when compared to FAT 32 HFS is NOT compatible with Windows OS Use FAT32 if you will be using your storage device with both Windows and Mac computers Maximum single file size is limited to 4GB FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device For more information on choosing the optimal file format refer to About File System Formats Cautio...

Страница 22: ...on the device with LaCie software utilities Follow your operating 4 system instructions to reset the existing partition To create a new partition select New Simple Volume Follow the on screen instructions when the New 5 Simple Volume Wizard appears Mac Users Make sure the storage device is connected to and mounted on the computer 1 Select Utilities from the Go menu in the Finder menu bar 2 In the ...

Страница 23: ... com support select your product then click the Troubleshooting tab 3 User Manual Includes common troubleshooting topics See Troubleshooting Topics below 4 Customer Support Create an account on lacie com register your product and fill out a support ticket Create an account here www lacie com us mystuff login htm logout rtn mystuff Note LaCie is dedicated to providing high quality products that enr...

Страница 24: ... your operating system A Review the installation steps in Getting Connected Check if you ve misunderstood or omitted a step or followed instructions for a different configuration Still not working There may be a hardware defect or other problem Time to contact www lacie com support Q Are your computer s USB buses working properly A Open Apple System Profiler expand the Hardware list and click on U...

Страница 25: ... of sleep mode A Ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is revived from sleep it does not give the drive enough time to spin up from its sleep mode The drive is working slowly Q Are there other USB devices connected to the same port or hub A Disconnect any other USB device...

Страница 26: ...nds of the USB cable securely attached A Check both ends of the USB cable to make sure they are fully seated in their respective ports Try disconnecting the cable waiting 10 seconds and then reconnecting it If the drive is still not recognized restart your computer and try again Q Is there a conflict with other device drivers or extensions A Contact LaCie Technical Support for help The drive is wo...

Страница 27: ... to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them Q Does your computer or operating system support Hi Speed USB 2 0 A See Introduction ...

Страница 28: ...B 1MB 1 000 000 Bytes Total accessible capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never insert ...

Страница 29: ...es such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie hard drive Never use excessive force on your LaCie hard drive If ...

Страница 30: ...ment when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowledg...

Страница 31: ... external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider g to a product or part that has been modified to alter functionality or capability without the written permission of LaCi...

Страница 32: ...ive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the Adv...

Страница 33: ...o radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna 1 Increa...

Страница 34: ...service or the shop where you purchased the product MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows XP Windows V...

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