LaCie 2big Network 2
• DESIGN BY NEIL POULTON
Troubleshooting
User Manual
page 71
The drive is making clicking
noises.
Is the sound “soft clicking” or “hard clicking”?
Soft clicking
can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do
not typically give an indication of any problems prior to failure, so it does not mean it is about to fail if the
drive is making a clicking sound and still functioning. If the drive is non-functional, there are two possible
causes:
✦
The drive could be corrupted. Reformatting the drive can solve this issue.
✦
The drive could have a failure in the external power supply or power cable. Try using a different one,
if possible.
Hard clicking
is a very noticeable sound, and is akin to hearing metal-on-metal impacts. This behavior usu-
ally indicative of a physical failure. If nothing traumatic happened to the drive prior to this starting, consider
it to be soft clicking, and troubleshoot the problem as suggested above.
