Chapter 7: Troubleshooting
Product Service 1-800-522-7658
51
PROBLEM
CAUSE
CORRECTIVE ACTION
Purified water does
not fill
Crimp in supply hose Refer to installation instructions for proper
purified water piping installation.
Motor wires
disconnected
Reconnect wires.
Tank and inner
door have surface
rust
Glassware is
contaminated with
mineral acids.
Pre-rinse glassware. Clean with stainless steel
cleaner and soft cloth.
Washer does not
run
No power to washer
Check fuse or circuit breaker, or door switch.
Door latch is open
Latch washer door by pushing door in.
Washer door opens
and closes badly
Cabinet opening is
not square
Correct opening with leveling feet.
Door hitting counter-
top mounting screws
Adjust mounting screws.
Washer leaks
Washer is not level
Adjust leveling feet.
Door not sealing
Adjust door latch.
Tank gasket loose
Check gasket and correct.
Loose connection at
hose clamps
Tighten hose clamp.
Loose connection at
fill valve
Check fill valve and correct.
Improper detergent
Use non-foaming detergent. Use only proper
amount of detergent.
Obstruction
in
drain
line
Remove obstruction.
Washer
overfilling
Check
operation of fill switch.
Washer leaks
around door seal
Improper installation
Check cabinet opening to see if it is aligned
properly with the door. Washer must be level.
Adjust feet to level unit.
Unit not level
Adjust feet to level unit.
Door
opened
during
operation
Allow 4-5 seconds before opening door after
unlatching.