30
English
15. TROUBLE SHOOTING
PROBLEMI
CAUSA
SOLUZIONE
The machine does
not work and the
ON light does not
turn on.
1. No electricity
2. The main cable is not properly plugged in
3. The main cables damaged
1. Restore electrical power
2. Plug the main cable in correctly
3. Contact the nearest service center for a
replacement cable
no coffee produced
during the coffee
cycle.
1. Coffee too finely ground
2. Too much coffee in the filter
3. Coffee too firmly pressed
4. Shower plate obstructed
1. Use a coarser grind
2. Put less coffee in the filter
3. Press the coffee more gently
4. Clean or replace shower plate
coffee produced
too quickly.
1. Coffee too coarsely ground
2. Too little coffee in the filter
3. Coffee not pressed enough
4. Coffee old or unsuitable
1. Use a finer grind
2. Put more coffee in the filter
3. Press coffee more firmly
4. Use different coffee
coffee is produced
in drips.
1. Coffee too finely ground
2. Too much coffee in the filter
3. Coffee too firmly pressed
1. Use a coarser grind
2. Put less coffee in the filter
3. Press the coffee more gently
coffee leaks
between the coffee
group and the
filter-holder.
1. Filter-holder not properly inserted
2. Too much coffee in the filter
3. Edge of the filter-holder not clean
4. The douche seal is worn or damaged
1. Insert the filter-holder correctly
2. Put less coffee in the filter
3. Clean the edge of the filter-holder
4. Contact the nearest service center
Coffee is produced
without froth.
1. Coffee not suitable for machine
2. Improper grind
3. Too little coffee in filter
1. Use different coffee
2. Adjust coffee grind
3. Put more coffee in the filter
Coffee too cold.
1. The machine had not reached the proper
temperature
2. Filter-holder not preheated
3. Cups not preheated
4. Termopid (16) malfunctions.
1. See section 11.1 – 11.3
2. Filter-holder must be heated together with
the water – see section 11.1
3. Properly heat the cups
4. Set the termopid correctly
Coffee is too hot
1. Termopid (16) malfunctions.
1. Set the Termopid correctly.
The machine does
not produce steam.
1.Pump on steam boiler not functioning
2. Obstructed outlet hole at end of steam
pipe
3. Too little water in tank
1. Contact the nearest Service center.
2. Clean the outlet hole with a needle
3. See section “Starting the Machine”