10-13
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-16)
Machine Operation Trouble (page 10-13)
Symptom
Checkpoints
Corrective Actions
Reference
Page
An application does not
start.
Is the Auto Panel Reset time short?
Set the Auto Panel Reset time to 30
seconds or more.
page 8-40
The screen does not
respond when the power
switch is turned on.
Check the power cord.
Connect both ends of the power cord
securely.
page 2-8
Pressing the [
Start
] key
does not produce copies.
Is there a message on the screen?
Determine the appropriate response to
the message and respond accordingly.
page 10-20
Is the machine in Sleep mode?
Select any key on the operation panel to
recover the machine from Sleep mode.
page 2-26
Blank sheets are ejected.
Are the originals loaded correctly?
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
page 5-2
When placing originals in the document
processor, place them face-up.
page 5-3
―
Check that the settings of the
application software.
―
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-4
―
Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-4
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-4
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-4
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-38
Содержание TASKalfa 306ci
Страница 1: ...OPERATION GUIDE q PRINT q COPY q SCAN q FAX TASKalfa 306ci ...
Страница 397: ...10 50 Troubleshooting Clearing Paper Jams 8 Remove any jammed paper 9 Push Right Cover 1 ...
Страница 445: ......