44 | kvm-tec
5. MAINTANCE AND CArE
6. TrOuBLEShOOTING
CAuTION!
Do not use solvent-containing cleansers. Do not use wipes, alcohols (e.g. spiritus) or
chemicals as these could damage the surface.
To clean the product:
• Clean the product with a maintenance product for synthetic material, which is available in
specialized shops.
Error
Cause
Solution
LED is not
lighting
The devices get no
power
Is the power supply connected? (white box)
LED is lighting
in red
No connection
between Loc and
Rem
Check if the RJ45/network cable is connected well.
(Clicking noise when plugging in)
Control both, if it does not work please send an e-mail to
[email protected]
LED is lighting
in orange
No picture on the
monitor
Check if the local (PC) cable is connected well.
Check if the remote (monitor) cable is connected well.
If everything is connected well but no function appears,
reconnect power supply again.
If the menu is visible, press the
O
key and choose the
resolution of the monitor. Then press the assigned
number on your keyboard.
LED is lighting
green
Screen occurs but
the keyboard is not
working
Plug out/in USB of keyboard and wait until driver is
installed (after few seconds).
Check all USB connections on both sides (Local and
Remote)
If it is still not working, plug out/in DC once more
LED is lighting
green
No audio
Establish audio connection:
plug stereo-jack to the audio output of the PC (green)
connection with local: IN
remote: headset OUT
Establish microphone connection:
plug stereo-jack to the microphone input of the PC (pink)
connection with local OUT. Connect the microphone to
the Remote IN
Содержание Matrixline 2000 Series
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