4
Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1
Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision SA. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0149 Rev. B
Table 4-1
Troubleshooting Matrix
Antenna non-functional
X
No IRD status message
X
X
X
X
No picture on TV set
X
X
X
X
X
X
Intermittent picture for short intervals
X
X
X
X
X
X
X
System will not find satellite
X
X
X
X
X
X
X
X
Snowy television picture
X
IRD locks up
X
X
Outside
satellite
coverage
zone
(Section
4.1.3)
IRD
data
port
or
cable/wiring
(Section
4.2.1)
LNB
assembly
faulty
(Section
4.3)
IRD
faulty
(Section
4.2.5)
Satellite
signal
blocked
(Section
4.1.2)
Incorrect
or
loose
RF
connectors
(Section
4.1.4)
AC
power
fluctuating
(Section
4.2.2)
POSSIBLE CA
USE (AND SOLUTION)
SYMPTOM
EchoStar
IRD
commissioning
(Section
4.2.3)
Failed
IRD
status
check
(Section
4.2.4)
Blown
fuse
or
lack
of
power
(Section
4.1.1)