After Sales Support
Telephone:
1300 886 649
Email:
22
Troubleshooting (Cont.)
Problem
Possible cause
Solution
There is a burnt smell
during the baking process.
There is smoke coming
from the steam holes.
You might have spilled
ingredients onto the heating
element.
During the mixing process,
a small amount of flour, or
some raisins, may have
ended up in the baking
chamber. Remove these
ingredients as soon as the
machine has cooled down.
The kneading blade is
stuck in the bread when
trying to remove the bread
from the baking tin.
This common problem is easily fixed. When the bread is
still hot, wear oven mitts to hold the bread tin. Then use a
small hook (such as a crochet hook) and put it inside the
bottom end of the kneading blade that has come off. Once
the blade is caught on the hook, slide it gently out of the
bread. Remove it carefully so you do not tear the bread.
Should this occur, it will not affect the taste.
The dough is too stiff.
Some types of flour absorb
more water than others, try
using 10-20ml extra water
next time.
Crusts are piling up
underneath the kneading
blade.
Clean the kneading blade
after every use.
The crust is wrinkly and
gets soft when the bread
cools down.
The steam released inside
the bread after baking could
soften the crust.
Try using 10-20ml less
water, of halve the sugar to
reduce the amount of steam
generated.
How do I get a crusty
crust?
To make your bread crustier, try using the ‘French’ program
and/or choose a 'Dark’ crust color. Or try baking your
bread for an extra 5-10 minutes in a traditional oven at
200°C.
I cannot cut even slices.
The bread was still too
warm.
Let your bread cool down on
a wire rack before slicing it.
Malfunction
Do not use the appliance in case of a malfunction or when the power cord is
damaged. In such a case, contact our after sales support line for advice.
