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CardioCoach PRO User Manual | Page 71
1.
Navigate to the
Help
page from the main screen.
2.
Click
About
.
3.
Verify that the words
CardioCoach Not Connected
appear at the
bottom of the
About
page.
4.
Click
Refresh CardioCoach
at the bottom of the screen.
5.
Allow a few seconds for the software to recognize the CardioCoach.
Verify that the words
CardioCoach Not Connected
are replaced by
information about your CardioCoach, beginning with the model name.
Test the USB Cable.
1.
Unplug the USB cable from the PC/laptop and connect to another
available USB port, if possible.
2.
Ensure that the USB cable successfully connects to other USB devices
(such as printers or scanners) from your PC/laptop.
Replace the USB cable.
Green Status Light Continues Flashing—Bluetooth Connection
Turn off all unnecessary Bluetooth devices. Verify that the CardioCoach
is in close proximity of the PC/Tablet. Then try any of the following
options (if desired, some options may be done simultaneously for quicker
troubleshooting). If none of these options are successful, contract KORR.
Ensure Bluetooth is Turned On.
1.
Close the CardioCoach software.
2.
In Windows, navigate to Settings->Devices->Bluetooth & other
devices.
3.
Under Bluetooth, ensure that the toggle indicates "on."
Ensure your device has been paired.
1.
Close the CardioCoach software.
2.
In Windows, navigate to Settings->Devices->Bluetooth & other
devices.
3.
Find your CardioCoach in the list of saved devices.
4.
If your CardioCoach is not listed, follow instructions for pairing your
device under
Connect CardioCoach to PC/Tablet via Bluetooth
.
5.
Restart the CardioCoach software.
Power Cycle the CardioCoach.
1.
Power the CardioCoach off, then back on.
2.
Allow a few seconds for the software to recognize the CardioCoach.
Note
:
If at any point during troubleshooting the green Status LED
stops flashing, there is no need to continue troubleshooting.
Содержание CardioCoach
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