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Service Call

 

If  the  ice  machine  works  abnormally,  please 
confirm below before making a service call: 

1.  Check the water supply 

  whether there is water in the water trough; 

  whether  the  water  pressure  for  the  ice 

machine is 1

 

18.75 psi to 80 psi; the water 

temperature is 40-90°F; 

  whether the water valve is open; 

  whether there is no water leakage; 

2.  Check the power 

  whether the panel display does not display 

the OFF standby state; 

  If the LED on the display panel is blank or 

“OFF”, check whether the plug and socket 
are normal, and whether the power supply 
switch is ON. 

3.  Check nameplate and series number 

  Check the nameplate located on the side 

or back of the ice machine and record the 
model  and  series  number  of  the  ice 
machine. 

Note:  If  the  machine  fails  due  to  the 

user’s faults,  such as no supply of water, 
electricity or environmental factors, rather 
than the fault of the ice maker, the door-to-
door service will be charged.

Troubleshooting 

Fault 

Potential cause 

Troubleshooting 

Not working 

Indicator is 

“OFF” 

Power switch not turned on 

Plug is loose 

Turn on the power switch 

Check plug and socket 

The display shows E04 
high temperature 

The display shows E06 
high pressure 
protection 

The ambient temperature is 

too high 

Condenser is dirty and 

blocked 

High pressure switch wires 

fallen off 

Fan does not start 

Normal  working  temperature  range of 
5-40 °C 

Clean the condenser 

Check and correct high pressure 
switch wires 

Check and correct the fan 

Ice defrost abnormal 

Ambient temperature too low 

Defrost valve does not start 

normally 

Ice thickness too thin or too 
thick 

Normal  working  temperature  range of 
5-40 °C 

Check and correct the defrosting valve 

Check and correct ice thickness 
setting 

Poor transparency of 
ice cubes; ice cubes 
too thin or incomplete 

Ice thickness too thin 

Water pressure too low 

Water temperature too high 

Inlet water valve does not 

work 

Inlet water valve is dirty and 

blocked 

Check  and  correct  ice  thickness 
setting 

Check that  the water supply pressure 
is 1.3 Bar to 5.5 Bar 

Water temperature of 41-95°F 

Check and correct the inlet water valve 

Check whether water leaks and correct 

Содержание CIM-210

Страница 1: ...on and Maintenance Models CIM 210 CIM 280 Thank you for purchasing a KoolMore product If you are having trouble with your unit for assembly assistance missing or damaged parts Please contact customer...

Страница 2: ...nstallation 2 Installation Steps 6 Startup and Operation 6 Operation Instruction 2 Instruction of Control Panel 8 Maintenance 9 Service Call 10 Troubleshooting 10 Warranty Error Bookmark not defined N...

Страница 3: ...here is a risk of electric shock The label indicates rotating components inside There is a risk of serious mechanical injury The label indicates a flammable foaming agent Cyclopentane used There is a...

Страница 4: ...Warning sign special attention is required Warning sign special attention is required and operation is prohibite...

Страница 5: ...od in the ice bin Keep the ice scoop clean The ice machine must be placed on the floor sufficient to supports its weight Insufficient base may cause the equipment fall over and cause injury There shou...

Страница 6: ...occasions The kitchen area of a store office or other workplace Farm hotel car hotel and restaurant Catering and similar non retail occasions This ice machine is not intended for Residential use Insta...

Страница 7: ...Schematic Diagram of Installation NPT THREADS...

Страница 8: ...supply using the 3 4 inlet pipe supplied with the machine It is recommended to install a water valve not supplied with this machine on the water supply line 9 Connect the drain pipe to the drain conn...

Страница 9: ...fter the ice machine is energized the inlet valve opens and the inlet water will flow in until it reaches the set level then the ice maker will do defrosting one time Ice making after pre cooling for...

Страница 10: ...to enter the cleaning process During the entire cleaning process cleaning agents and disinfectants need to be put into the water trough When the clean process is finished the ice maker will go to ice...

Страница 11: ...tive shutdown E04 High Temperature Protective shutdown E05 Water Shortage Fault Protective shutdown and retry every 30 mins E06 High Pressure Protective shutdown E07 Contestation Sensor Open Circuit E...

Страница 12: ...e cleaned every three weeks Use a soft brush or a vacuum cleaner with a brush to brush it up and down along the fin direction to avoid damage to the fins and further affecting the cooling effect The c...

Страница 13: ...nt of sterilizing solution manually followed by the clean and sterilizing process instruction Push the clean button again the ice maker will do auto sterilizing for about 15 minutes Please do spray st...

Страница 14: ...cause Troubleshooting Not working Indicator is OFF Power switch not turned on Plug is loose Turn on the power switch Check plug and socket The display shows E04 high temperature The display shows E06...

Страница 15: ...y High ambient temperature Poor ventilation Water temperature is too high Clean the condenser and filter screen Normal working temperature range of 41 95 F Check the environment around the ice machine...

Страница 16: ...includes but is not limited to residential outdoor or mobile applications Any adjustments necessitated by improper operating conditions Improper water pressure or temperature or failure to use and ma...

Страница 17: ...or Service This warranty is only valid on equipment purchased from an authorized dealer Locate the model number on the rating label Next call 1 718 576 6342 You must have the model number when contact...

Страница 18: ......

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