Service Call
If the ice machine works abnormally, please
confirm below before making a service call:
1. Check the water supply
whether there is water in the water trough;
whether the water pressure for the ice
machine is 1
18.75 psi to 80 psi; the water
temperature is 40-90°F;
whether the water valve is open;
whether there is no water leakage;
2. Check the power
whether the panel display does not display
the OFF standby state;
If the LED on the display panel is blank or
“OFF”, check whether the plug and socket
are normal, and whether the power supply
switch is ON.
3. Check nameplate and series number
Check the nameplate located on the side
or back of the ice machine and record the
model and series number of the ice
machine.
Note: If the machine fails due to the
user’s faults, such as no supply of water,
electricity or environmental factors, rather
than the fault of the ice maker, the door-to-
door service will be charged.
Troubleshooting
Fault
Potential cause
Troubleshooting
Not working
Indicator is
“OFF”
Power switch not turned on
Plug is loose
Turn on the power switch
Check plug and socket
The display shows E04
high temperature
The display shows E06
high pressure
protection
The ambient temperature is
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Fan does not start
Normal working temperature range of
5-40 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
Ice defrost abnormal
Ambient temperature too low
Defrost valve does not start
normally
Ice thickness too thin or too
thick
Normal working temperature range of
5-40 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Poor transparency of
ice cubes; ice cubes
too thin or incomplete
Ice thickness too thin
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
blocked
Check and correct ice thickness
setting
Check that the water supply pressure
is 1.3 Bar to 5.5 Bar
Water temperature of 41-95°F
Check and correct the inlet water valve
Check whether water leaks and correct
Содержание CIM-210
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