18
Automation
The automation function allows you to execute or trigger device related actions based on different
conditions such as temperature, time of day, humidity, weather or sunrise/sunset times
Home Management
Allows the management of family groups and associated information including enabling other family
members to control the Climateasy 12R2 from their own smartphone/tablet.
TROUBLESHOOTING
1.
Check Climateasy 12R2 is in the correct mode for the configuration option being used to add the unit
in the App. If the Climateasy 12R2 is not set to the correct Wi-Fi configuration mode follow the
instructions for changing the Wi-Fi mode described in this user guide.
2.
Confirm that the Wi-Fi password that has been entered into the App is correct and that all characters
are in the correct upper or lower case.
3.
Confirm that the smartphone/device running the App is connected to the same Wi-Fi network that
the Climateasy 12R2 is being connected to (same SSID).
4.
Check that the Wi-Fi network being used for the Climateasy 12R2 is a 2.4GHz network and not a 5GHz
network.
5.
Check that the Wi-Fi SSIDs being used for any 2.4GHz network and 5GHz network are different.
6.
Check that there is good Wi-Fi signal strength in the chosen location.
7.
Check that the security mode of the Wi-Fi network is WPA2-PSK with AES.
8.
If the Quick Connection method fails multiple times try setting up the Climateasy 12R2 using the
Access Point connection method.
9.
If the Access Point connection method fails multiple times try setting up the Climateasy 12R2 using
the Quick Connection method.
