Possible reasons
Suggestions and measures
1.
Toilet does not work
2.
Toilet can not flush
A.
Water failure
B.
Tee valve for water supply is closed
C.
Power failure
D.
Product is at standby mode
E.
Wash mode is in progress
F.
Auto-flushing is deactivated
4
.
Toilet is not clean
after flushing
A.
Filter screen is blocked
B.
Water pressure is insufficient
5
.
6
.
Flushing mode
stops in the
operation process
7
.
The wash mode
runs even when no
one is sitting on the
toilet.
A.
Remove the foreign matters or dry the seat
8
.
Dryer fan stops in
.
the operation
process
Trouble shooting
This guide of trouble shooting is for general help only. Authorised representatives or qualified electricians of Kohler
Company shall be able to solve all electrical failures. If you want to know about the service of warranty, please
contact local dealers or wholesalers.
Troubles
A.
Power failure
B.
Plug not connected or no power to socket
A.
Wait until the power is restored
B.
Insert the plug or detect the power socket
A.
Refer to "Washing of filter screen"
Wash mode is
abnormal
A.
Wait until the water supply is restored
B.
Fully open the tee valve for water supply
D.
Sit on or adjust your sitting posture
F.
Refer to "Guide on setting of remote controller"
A.
Water failure
B.
T
ee valve for water supply is closed or not
opened
completely
C.
Product is at standby mode
D.
Not yet seated or current sitting posture unable
to be sensed by the seat
E.
Filter screen is blocked
F.
Water pressure is insufficient
G.
The toilet is in the process of flushing
A.
Flushing mode stops automatically after
continuous flushing for 5 minutes
B.
The seat is unable to sense human body
A.
If necessary, press the flushing button again.
B.
Adjust your sitting posture or sit on the toilet
again.
A.
The seat is covered by foreign matters or the
seat is wet
A.
The dryer fan stops automatically after continuous
usage for 4 minutes
B.
The seat is unable to sense human body
A.
If necessary, press the Dryer button again
B.
Adjust your sitting posture or sit on the toilet
again.
C.
The leakage circuit breaker at cable plug can not
reset
D.
Product is at standby mode
C.
Press Reset button on the plug
D.
Press Power button at the side. Wake up the
product
A.
Wait until the water supply is restored
B.
Open the tee valve for water supply
C.
Wait until the power is restored or hold and
press auxiliary flush button on toilet side
panel, or flush by using the basin.
B.
Check if all tee valves are opened. If not, please
open
;Check if the inlet hoses are bent. If so,
adjust the hoses.
C.
Reload power. Contact Kohler service
department if such problem occurred again
C.
Press Power button at the side to wake up the
product
E.
Refer to the section of "Washing the filter
screen"
F.
Check if the inlet hoses are bent. If so,adjust
the hoses.
G.
Flush again after this flushing is completed.
D.
Press Power button on the side to wake up the
product
E.
Do it after the operation at wash mode is
completed
3.
Emergency flush
is not working
A.
Spare battery pack is low
A.
Contact Kohler service department to
replace battery pack
C.
Water pump is not working
Kohler Co.
13
1332623-T01-H
