Warranty
KOHLER
®
Faucet Lifetime Limited Warranty
Kohler Co. warrants its Faucets* manufactured after January 1, 1997, to be leak and drip
free during normal residential use for as long as the original consumer purchaser owns
his or her home. If the Faucet should leak or drip during normal use, Kohler Co. will,
free of charge, mail to the purchaser the cartridge necessary to put the Faucet in good
working condition. This warranty applies only to Kohler Faucets installed in the United
States of America, Canada or Mexico (
″
North America
″
).
Kohler Co. also warrants all other aspects of the faucet or accessories (
″
Faucet
″
)*, (except
gold, non-Vibrant
®
, non-chrome finishes) to be free of defects in material and
workmanship during normal residential use for as long as the original consumer
purchaser owns his or her home. This warranty applies only to Kohler Faucets installed
in North America. If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make appropriate adjustment.
Damage to a product caused by accident, misuse, or abuse is not covered by this
warranty. Improper care and cleaning will void the warranty**. Proof of purchase
(original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler
Co. is not responsible for labor charges, installation, or other incidental or consequential
costs. In no event shall the liability of Kohler Co. exceed the purchase price of the
Faucet.
If the Faucet is used commercially or is installed outside of North America, or if the
finish is gold, non-Vibrant or a painted or powder coated color finish, Kohler Co.
warrants the Faucet to be free from defects in material and workmanship for one (1) year
from the date the product is installed, under Kohler Co.’s standard one-year limited
warranty.
If you believe that you have a warranty claim, contact Kohler Co., either through your
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.:
Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to
provide all pertinent information regarding your claim, including a complete description
of the problem, the product, model number, color, finish, the date the product was
purchased and from whom the product was purchased. Also include your original
invoice. For other information, or to obtain the name and address of the service and
repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA
and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within
the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU
OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER
DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states/provinces do not allow limitations of how long an implied
warranty lasts or the exclusion or limitation of such damages, so these limitations and
exclusions may not apply to you. This warranty gives the consumer specific legal
rights. You may also have other rights that vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
*Trend
®
faucets, MasterShower
TM
tower, BodySpa
TM
systems and components;
WaterHaven
TM
tower, systems and components; Tripoint
TM
faucets, Polished Gold,
non-Vibrant and painted or powder coated finishes, fittings; all items within the
″
Fixture
Related
″
section of the Kohler Faucets Price Book, drains, Duostrainer
®
sink strainers,
soap/lotion dispensers; and faucets used in commercial settings, and outside North
America, are covered by Kohler Co.’s one-year limited warranty.
**Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes,
alcohol, solvents or other products not recommended for chrome. This will void the
warranty.
1123727-2-D
18
Kohler Co.
