44
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Picture quality problems
Status
Solution
Computer does not
communicate with
the camera
■
Insert a charged battery (
page 1
).
■
Turn on the camera.
■
Make sure the USB cable is connected to the camera and the
computer (
page 13
). (If using an EasyShare dock, check all cable
connections. Make sure the camera is seated on the dock.)
■
Make sure the EasyShare software is installed (
page 12
).
Pictures do not
transfer to the
computer
■
Click the Help button in EasyShare software.
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (NTSC or PAL,
Video Out,
page 34
).
■
Make sure the external device settings are correct. (See the
device’s user’s guide).
Status
Solution
Picture is not clear
■
To automatically set exposure and focus, press the Shutter button
halfway
. When the Ready light turns green, press the Shutter
button
completely down
to take the picture.
■
Clean the lens (
page 56
).
■
Make sure the camera is not in Close-up mode if you are more than
21 in. (0.7 m) from your subject.
■
Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
