APPENDICES
Error messages
D
These display messages are helpful in determining the status of the
printer and possible corrective action when operation does not appear to
be normal.
Error Messages
Error messages consist of the message “Internal ERROR: Shutdown” on
line 2 of the display. On line 4, a specific message will appear. If you
cannot clear the error, record the message and the sequence of events
leading to the message so that you can describe the problem to ENCAD
technical support personnel.
If the “Servo shutdown” message displayed, cycle the printer's power to
clear the error.
If the “Unrecognized Cartridge(s)” message is displayed, one of three
problems is present:
1)
One or more non-ENCAD TX cartridges are installed;
2)
One or more cartridges are improperly installed; and
3)
One or more cartridges not installed.
To clear the error, press Access Cartridges to move the carriage to the
position which allows replacement of the ink cartridges. Check to make
sure your ENCAD TX cartridges are installed in each position and all
cartridges are installed properly.
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