klover pellet boiler 24, Руководство пользователя

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46
WARRANTY
CERTIFICATE
- The warranty period starts from the date of purchase of the product, which must be demonstrated
by showing the delivery document or other document released by the retailer. The document must be
shown to the Technical Assistance Centre, if required.
-
A copy of the warranty coupon (commissioning report) issued by the KLOVER Technical
Assistance Centre must be kept together with the received purchase document.
-
KLOVER s.r.l. declines any responsibility in case of accidents due to failure to comply with the
specifications of the use and maintenance manual attached to the device.
-
Furthermore KLOVER s.r.l. declines any responsibility due to incorrect use of the product by the
user, modification and/or unauthorised repairs, use of non-original spare parts or simply not specific for
this product.
KLOVER s.r.l. guarantees the quality of materials, good construction and functionality
of the product for a period of 2 years, under the following conditions:
1. On its unquestionable judgement, the device presenting material or construction faults will be
repaired or replaced; with exclusion of all cost for transport, reset (hydraulic disassembly,
assembly operations, any masonry and any other intervention necessary) and accessory
materials;
2. The warranty does not cover:
- ceramic glass and coverings in ceramic-majolica and/or varnished steel because they can be
damaged accidentally, as they are very fragile;
- any part made of ceramic-majolica that shows variation of colour shades, pinholing, cracks,
shading and slight variations of dimensions, because they cannot be considered defects of the
product but features, as they are handmade.
- the cast iron pellet burner, the cast iron grid and plate, smoke deflector or flame arresters,
gaskets, fuses or batteries inside the electronics of the device and any other component that can
be removed, where manufacturing defect or normal wear cannot be proved.
- electric and electronic parts, which failure can be due to a non-conforming electrical connection,
natural disaster (lightning, electric shock, etc.) and variation of voltage different from the nominal
one..
- any intervention for parameters' calibration due to fuel type or installation type of equipment.
3. The components replaced are guaranteed for the remaining period of the warranty, starting from
the date of purchase and/or for a period not exceeding 6 months;
4. The use of bad quality pellets or other fuel could damage the components of the device making
the warranty void along with the liability of the manufacturer. Therefore, it is recommended to use
fuel according to our specifications;
5. Incorrect installation carried out by unqualified personnel, tampering with, failure to comply with the
Standards contained in this "use and maintenance manual" and those regarding “workmanlike
installation” make all warranty rights void; the same for damage deriving from external factors. In
any case, direct or indirect damages are not covered by the warranty, whatever is their nature or
cause;
6. Remember that th
e goods are transported under the customer’s responsibility, even if delivered
carriage free, therefore we are exonerated from any responsibility for damage caused by loading
and unloading, accidental blows, storage in unsuitable places etc;
7. The boiler unit of water products only connected to a heating and/or domestic system is
guaranteed for 5 years, at the above-mentioned conditions.
8. The warranty is accepted only if the warranty coupon (commissioning report) is duly filled-in and
readable in all its parts by the authorised Technical Assistance Centre. For the validity of the
warranty, equipment commissioning must only carried out by the authorised Technical Assistance
Centre within 3 months from date of purchase and not after 30 days from date of installation.
The competent Law Court for any disputes is Verona.