www.klever-mobility.com
www.klever-mobility.com
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E-Bike Care
E-Bike Care
9. FAQ’s
How far can I travel with one battery charge?
This depends on the outside temperature, the topography of
the terrain, the technical condition and total weight of the
bicycle. Tyres with low air pressure or high weight or riding
in hilly terrain, reduce the range (see section 5.5.2. Battery
range).
Battery
Range
850 Wh
75 – 165 km.
1,200 Wh
100 – 200 km.
This is a guesstimated indication of the range you may expect
under similar conditions:
• Outside temperature 12 – 30°C.
• Flat and slightly hilly terrain.
• Total system weight between 95 – 105 kg. (cyclist’s weight
70 – 80).
• Little to no wind.
Must the battery be empty before I can charge it?
No, you can charge the battery at any time, even if it is only
partially discharged.
How can I protect my Klever E-bike from theft?
Your E-bike comes with starter and motor immobiliser. This
electronic lock is combined with an acoustic alarm system, to
be activated with the E-KEY and Lock-button on the display.
The battery can only be removed from the frame by unlocking
the battery lock with the key. We recommend to also use a
high quality, robust chain lock in order to lock your E-bike to
the solid fixtures.
Can I ride my E-bike in wintertime?
In general, there is no problem whatsoever to ride your
E-bike at low temperatures. Store your battery in a warm
place before you start your journey. Keep In mind that in
wintertime at low outdoor temperatures the range may
decrease by 30%.
Can I transport my E-bike via air?
Because E-bike battery packs are being classified as IATA
Dangerous Goods for transport via air, many airlines refuse
to transport the battery. In individual cases you may want to
ask your airline, under which conditions and costs transport
may be possible.
Do I need a liability insurance and do I need to wear a
helmet?
Yes, your Klever 45 km/h E-bike is a class L1e-B Type-approval
vehicle with a maximum speed of 45 km/h. Therefore, you do
need a dedicated liability insurance. You do need to wear a
helmet approved for speed pedelecs. Your vehicle must have
a license plate and you do need to own a driver license. Your
Klever dealer can advise in finding the proper insurance and
speed pedelec helmet.
What to do with a defective battery pack?
Defective batteries do not belong in household waste
and must be disposed of properly. It is best to take it to an
authorised Klever dealer.
How many times can I charge my battery?
We guarantee that the battery after 700 full charge cycles
or two years after the date of purchase still has 60% of its
original capacity. Of course, you can charge the battery more
often or use longer than two years. Because of the natural
aging process over time the battery loses more and more
capacity though.
Does the warranty void, in case I do not stick to the
recommended time intervals for inspections?
No, the warranty does not void. We recommend, however, for
the vehicle’s service life and for your own safety to carry out
all recommended inspections.
Can I charge the battery with another charger?
No, the battery may only be charged with the dedicated,
supplied Klever charger.
Can I use generic bicycle spare parts for my E-bike?
No, you can only use Type-approved spare parts for
replacement. The same applies to upgrades (e.g., winter tyres
or suspension seat post). Only select components from the
Klever Type-approval list. In case you are not sure whether to
use Type-approved spare parts, always contact your official
Klever dealer or otherwise call our technical hotline.
