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The motor seems to run too much
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Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, expect your motor to run about 80% of the
time. Under warmer conditions, it will run even more.
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Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. The motor normally will run longer to cool the
refrigerator back down.
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Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.
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Are the controls not set correctly for the surrounding
conditions? See “Using the Control(s).”
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Are the doors not closed completely? Close the doors
firmly. If they do not close completely, see “The doors will not
close completely” later in this section.
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Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
“Cleaning.”
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Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.
NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency motor.
The refrigerator seems to make too much noise
■
The sounds may be normal for your refrigerator. See
“Normal Sounds.”
The ice maker is not producing ice or not enough ice
■
Has the ice maker just been installed? The ice bin holds
approximately 7 lbs (3.2 kg) of ice. The ice bin can take three
to four days to completely fill, if no ice is used during this
time.
■
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See
“Using the Control(s).”
■
Is the ice maker ON/OFF control in the OFF (down)
position? Slide the ice maker ON/OFF control to the ON (up)
position. See “Ice Maker and Storage Bin.”
■
Is the water line shutoff valve to the refrigerator not
turned on? Turn on the water valve. See “Connect Water Line
to Refrigerator” in the Installation Instructions.
■
Is an ice cube jammed in the ice maker ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
See “Ice Maker and Storage Bin.”
■
Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on. See “Connect Water Line to Refrigerator” in the
Installation Instructions.
■
Has a large amount of ice just been removed? Allow three
to four days for an empty ice bin to completely fill, if no ice is
used during this time.
■
Are the controls set correctly? See “Using the Control(s).”
■
Is there a water filter installed on the refrigerator? The
filter may be clogged or installed incorrectly. Check the filter
installation instructions to ensure that the filter was installed
correctly and is not clogged. If installation or clogging is not a
problem, call a technician or other qualified person.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
Off-taste, odor or gray color in the ice
■
Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
■
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
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Does the freezer and ice bin or bucket need to be
cleaned? See the “Cleaning” or “Ice Maker and Storage Bin.”
■
Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
■
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
■
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 6 qt [5.7 L] or 3 to 4 minutes
initially). Discard discolored ice.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned, call for
service.
Temperature is too warm
■
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator. Remove any objects from in front of the air vents.
See “Ensuring Proper Air Circulation” for the location of air
vents.
■
Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
■
Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
■
Are the controls set correctly for the surrounding
conditions? See “Using the Control(s).”
■
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using
the Control(s).” If this does not correct the problem, call for
service.