10
INSTALLATION
OPERATION
Problem
The shade does not operate when lifting or pulling wand.
Solution
■
Unplug the power cable from the motor, then plug it back in. A green LED will flash twice to indicate the motor
has power.
■
Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly
inserted and fresh (see “Replace the batteries in the battery wand.” on page 9) and securely connected to the
power cable and the cables are not pinched or caught in the headrail or installation brackets.
Problem
The bottom rail does not raise or lower completely, or its location when fully lowered has changed over time.
Solution
■
The batteries may be low in the battery wand, satellite battery pack, or C-size satellite battery wand. Replace
the batteries.
■
Check that the battery wand, satellite battery pack, C-size satellite battery wand, or DC power supply is securely
connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
■
Check that there is clearance between the ends of the shade and the window casement on inside mounts.
■
Reset the travel limits. See “Adjust the Shade Limits (If Necessary)” on page 9.
Problem
The wand detached from the activation arm when operating the shade.
Solution
The wand is attached to the activation arm using a magnet and is easily reattached by touching the top of the wand
to the activation arm.
Problem
The shade limits have been lost or the LED is blinking RED when installed.
Solution
Programming/Setup
NOTE:
The following setup sequence must be done in order.
STEP 1: Place the shade in Programming Mode
■
Disconnect the shade from the power source.
■
Push and hold the wand up or down.
■
While holding the wand up, reconnect the shade to a power source.
■
Continue to hold the wand up for approximately 6 seconds, until the shade beeps and the shade’s LED begins to
blink fast RED.
■
Release the wand. Once the wand is released, the shade’s LED will continue to blink fast RED.
STEP 2: Set Shade’s Limits
Set Upper Limit
■
Move the shade up until it stalls at the hard stop. See “Touch Control” on page 7.
➤
If you want the limit set lower, lower the shade to the desired upper limit location.
■
With the shade stationary, push and hold the wand up (approximately 6 seconds) until the shade beeps, the
LED briefly flashes GREEN, and the shade moves slightly. The beep and the movement of the shade indicate the
upper limit has been set.
■
The shade’s LED should continue to blink fast RED.
■
Release the wand.
Set Lower Limit
■
Move the shade to the desired bottom limit position. See “Operate the Shade” on page 8.
■
With the shade stationary, pull and hold the wand down (approximately 6 seconds) until the shade beeps twice,
the green LED flashes twice and the shade jogs up to indicate the lower limit has been set.
■
The shade’s LED should now be turned off, indicating the shade is ready for normal operation.
■
Release the wand.
If the shade stalls prior to reaching the bottom limit ordered, please contact Kirsch.
