CP Series Technical Manual
December 15, 2004
General Information
Page - 27
Rev. 3
High Salt Consumption
Problem
Reason
Solution
1. Regenerates too
frequently.
See the section entitled Frequent
Regeneration.
See the section entitled
Frequent Regeneration.
2. Water level in the
brine drum is too
high.
The brine valve is set wrong or non-
conforming.
The brine valve or the brine drum is dirty.
The brine valve leaks.
Verify the brine valve setting.
Replace non-conforming
brine valve.
Clean brine valve and drum.
Tighten the connectors on
the brine valve.
Salty Treated Water
Problem
Reason
Solution
1. Restricted drain
line.
The drain is kinked or clogged.
Clear any obstructions. Make
sure that the drain line flows
smoothly and unrestricted.
2. Low water
pressure.
The unit should not see water pressure
drop below 15 psi on the outlet at any
time. During the backwash portion of the
regeneration cycle, it must hold at least
15 psi or the brine may not rinse out
completely.
The prefilter cartridge is plugged.
Test the outlet pressure with
the unit in backwash and one
faucet at high flow. Measure
the pressure by placing a
gauge on the brine fitting.
Raise pressure if below 15
psi.
Replace prefilter cartridge.
3. The backwash flow
control is plugged.
Without enough backwash flow to the
drain, the unit cannot wash all the salt
from the media tanks.
Clean the backwash flow
control.
4. The drain is
extremely long or
placed higher than 8
feet above the floor.
Such drain runs can put back-pressure on
the unit and restrict the drain flow. This
causes the same result as number 3
above.
Locate a closer drain or use a
larger diameter drain line.
5. The upper
distributors are
plugged. (This does
not apply to High
Efficiency softeners)
Foreign material that finds its way into the
media tanks may be collected around the
upper distributors during backwash,
clogging them.
Clean upper distributors.
Install a prefilter.
6. Water level in the
brine drum is too
high.
The brine valve is set wrong or non-
conforming.
Verify the brine valve setting.
Replace non-conforming
brine valve.