background image

 (continued)

How do I program my remote to control 
additional devices?

During installation, the STB button was set up 
to control your Kinetic HD receiver. You can 

also control a TV plus up to two other devices, 

such as a DVD player, stereo receiver, or home 

theater in a box, by programming the 

TV, DVD,

 

and 

AUX

 mode buttons. Once the devices are 

programmed, press the corresponding mode key 
on the remote to control that device. 

1. Power on the device to be programmed.

2. Point the remote control at the selected 

device.

3. Press and hold the 

SETUP

 key until one of the 

mode lights blinks twice.

4. Press the mode key (TV, DVD, AUX) for the 

device you want to control.

5. Press the digits that correspond to your device 

brand listed in the remote guide. 

6. If the device powers off, then you have 

programmed the device successfully.

Frozen picture, no picture or sound on one TV – 
but other TVs work fine?

1. Make sure the set-top box is powered on and 

connected to the TV.

2. Make sure the TV is powered on.

3. Make sure you have the correct video input on 

your TV service.

4. If you are still experiencing trouble with this TV, try 

unplugging the set-top box from the wall and 
then plugging it back in after 10 seconds. Test 
again after the box fully reboots.

5. If still not working call 

1.800.347.1991

.

What if my set-top digital box won’t turn on?

1. Make sure the STB button is selected before 

pressing the power button. 

2.  If still not working, check to make sure the set-

top box is plugged into a live electrical outlet.

3.  If the answer is yes, try resetting the box.

The remote won’t control the set-top box.

1. Make sure the STB button is selected before 

pressing the power button.

2. Ensure that the remote has fresh batteries.

3. Ensure that the upper left button flashes when 

receiver control buttons are pressed. If not, 

press that button and try again.

I have video but no sound.

1. Check the physical connections between 

the receiver and the audio player (TV, stereo 
receiver, etc.).

2. Power off STB and TV. Wait 30 seconds and then 

power both back on. 

TROUBLESHOOTING

8

NOTE:

If the programming is interrupted or inactive for more than 30 seconds, the mode keys will 

flash eight times. This indicates that the remote has left the programming mode and returned 
to normal operation without saving any changes.

If you have an integrated or combination unit such as TV-DVD, TV-DVD-VCR, etc., each 
component of the unit may need to be programmed separately by using the mode keys. For 
instance, for a TV-DVD, search for the device code of the TV and program it into the TV mode 
key, then search for the device code of the DVD and program it into the DVD mode key.

If you are unable to add a device, refer to the remote’s manual provided at installation.

Содержание windstream

Страница 1: ...QUICK USER GUIDE...

Страница 2: ...ntly Asked Questions 7 Trouble Shooting 8 High Speed Internet 9 Setting up Email 10 Trouble Shooting High Speed Internet 11 Help Support 13 To find this guide online please visit www windstream com su...

Страница 3: ...rols Access your current rentals and On Demand programs Access Live Recordings On Demand Interactive Help and Settings menus Select and view the programs you ve recorded Returns to the last menu or sc...

Страница 4: ...day s programming 4 To view more details highlight a program and press INFO again to return to guide 5 Press EXIT TO TV to return to the program you were watching GETTING STARTED WITH KINETIC Pause pl...

Страница 5: ...RD a third time Delete recordings from your DVR From Recordings section of menu select the program or series press OK Select ERASE then OK button Select ERASE again then OK How to view a list of all r...

Страница 6: ...n HD Free movie previews before you rent No waiting or downloading required Access lots of FREE On Demand programs from your favorite channels 4 Video On Demand cannot be recorded to the DVR For all K...

Страница 7: ...can watch a preview of many Video On Demand and Pay Per View titles by choosing the title name then Preview PAY PER VIEW Access exclusive ringside events and more with Kinetic TV s Pay Per View Ways...

Страница 8: ...ten 1 Press MENU 2 Use to highlight SETTINGS 3 Then select CHANNEL OPTIONS and OK 4 Then select FAVORITE CHANNELS and OK 5 Then select the list you want to make changes to or setup a new list 5 Use UP...

Страница 9: ...essful be sure to save your format You should now see a blue light on your receiver Where is my wireless encryption key 1 On the bottom of the Kinetic Gateway the key will be listed next to the Wirele...

Страница 10: ...ill not working call 1 800 347 1991 What if my set top digital box won t turn on 1 Make sure the STB button is selected before pressing the power button 2 If still not working check to make sure the s...

Страница 11: ...racter on the Wireless Network Key for example 0690735510 For directions on connecting Mac computers via USB cable visit windstream com support Connect more computers to your Wi Fi home network You ca...

Страница 12: ...mail E mail News Settings For additional support with e mail client setup please visit www windstream com help and use keyword e mail setup Incoming Mail Server POP3 pop windstream net Outgoing Mail...

Страница 13: ...et modem has connected the DSL light will become solid If the DSL light continues to blink steadily for several minutes or turns off this would most likely indicate a loss of High Speed Internet signa...

Страница 14: ...our system and also that of anyone in your e mail contact list at risk Install security applications suites It is important to protect your computer and personal information from viruses worms and hac...

Страница 15: ...t to the internet try another phone jack Help Support www windstream com support kinetic Technical Billing Questions 1 800 347 1991 2 Power down then power up Unplug the black Power Adapter and any ot...

Страница 16: ...KIN UG 04 15...

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