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Arkansas Consumer Notice
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If your vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts, you may be entitled under the provisions of the Arkansas "Lemon Law" to a
replacement or repurchase of the vehicle. Should you seek a repurchase or replacement under your state Lemon Law,
you must use BBB AUTO LINE, Kia's third-party arbitration program administered by the Council of Better Business
Bureaus, which has been certified by the Arkansas Attorney General, prior to initiating court action. However, if you
choose to seek other remedies under your state Lemon Law and remedies which are not created by the Magnuson-Moss
Warranty Act, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under Arkansas Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
For further information regarding your rights and obligations under the Arkansas Lemon Law, you may contact the
Consumer Protection Division of the Office of the Arkansas Attorney General at (501)682-6150.
NOTICE TO CONSUMERS STATE OF ARKANSAS