Kia 2009 Sedona, Информационное руководство, Страница: 93 / 115

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(10) AS AN ALTERNATIVE TO THE ARBITRATION PROCEDURE MADE AVAILABLE THROUGH THE
MANUFACTURER, YOU MAY INSTEAD CHOOSE TO SUBMIT YOUR CLAIM TO AN INDEPENDENT
ARBITRATOR, APPROVED BY THE ATTORNEY GENERAL. YOU MAY HAVE TO PAY A FEE FOR
SUCH AN ARBITRATION. CONTACT YOUR LOCAL CONSUMER AFFAIRS OFFICE OR ATTORNEY
GENERAL'S OFFICE TO FIND OUT HOW TO ARRANGE FOR INDEPENDENT ARBITRATION.
Should you seek a replacement or repurchase under the Lemon Law, you must use either BBB AUTO LINE or your state
arbitration board prior to initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the
Council of Better Business Bureaus. However, if you choose to seek other remedies that are not under your state Lemon
Law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA
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