Warranty
1. In the case that a KESSEL product is defective, KESSEL has the option of repairing
or replacing the product. If the product remains defective after the second attempt to
repair or replace the product or it is economically unfeasible to repair or replace the
product, the customer has the right to cancel the order / contract or reduce payment
accordingly. KESSEL must be notified immediately in writing of defects in a product.
In the case that the defect is not visible or difficult to detect, KESSEL must be notified
immediately in writing of the defect as soon as it is discovered. If the product is repai-
red or replaced, the newly repaired or replaced product shall receive a new warranty
identical to that which the original (defective) product was granted. The term defecti-
ve product refers only to the product or part needing repair or replacement and not
necessarily to the entire product or unit. KESSEL products are warranted for a period
of 24 month. This warranty period begins on the day the product is shipped form KES-
SEL to its customer. The warranty only applies to newly manufactured products.
Additional information can be found in section 377 of the HGB.
In addition to the standard warranty, KESSEL offers an additional 20 year warranty on
the polymer bodies of class I / II fuel separators, grease separators, inspection cham-
bers, wastewater treatment systems and rainwater storage tanks. This additional war-
ranty applies to the watertightness, usability and structural soundness of the product.
A requirement of this additional warranty is that the product is properly installed and
operated in accordance with the valid installation and user's manual as well as the
corresponding norms / regulations.
2. Wear and tear on a product will not be considered a defect. Problems with products
resulting from improper installation, handling or maintenance will also not be conside-
red a defect.
Note:
Only the manufacturer may open sealed components or screw connections.
Otherwise, the warranty may become null and void
01.06.2010
