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4.0 Trouble Shooting
4.1 Power Problems
Problems on power up
Unit does not light or unit lights but does not display any messages.
1 The MMI has a switching power converter in it. If the Power Supply voltage rises too slowly
the converter does not get the “kick” it needs to start switching properly. If the power supply
has a large capacitor, it may cause this problem. Remove the capacitor and try again. The
MMI does not require strict power regulation.
2 Most electrical noise is present at start up when solenoids and motor starters activate. This
may also cause a momentary brown out in power. To eliminate the effects of this on the MMI,
use a delay relay (3 seconds) on the DC line providing power to the MMI. This will also
prevent the problem of the power supply capacitor as well.
Problems during operation
Faulty operation of the MMI may be due to problems with power quality. The MMI has been designed
to work in environments where electrical noise is present. However, extreme electrical noise will still
cause problems. Make sure that the system is properly earth grounded.
4.2 Communications Problems
Sometimes communications fail. There are various reasons why this happens; electrical noise, loose
cables, time outs, and power loss. When communications fail, the MMI tries to re-establish the
communications link. During the time the MMI is establishing communications, the keypad of the MMI
will not respond. Function key operations will be interrupted. The implication is that the MMI should
not be used for Emergency Stop applications. A loss of communications can happen at any time.
Using the function keys on the MMI for critical operations can lead to a potential disaster. It is good
programming practice to allow for safe operation in the event of failure of the interface.
The use of proper grounding techniques will insure reliable communications. Make sure the PLC and
the MMI are connected to good earth ground sites. This allows EMI (Electro-Magnetic Interference,
commonly called electrical noise) to be channeled to ground where it can no longer disrupt electrical
operations. Be sure to route communications cables in separate bundles and locations from AC
power and control wiring. Do not run communications cables near solenoid and relay coils or AC and
DC drive controllers. Care should also be taken to locate the MMI itself away from sources of EMI.
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