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11 - GUARANTEE
Fig. 11.1
Your new
“KENWOOD”
product comes with 12-month guarantee covering all parts and
labour .
If your appliance proves to be defective as a result of faulty materials or workmanship
during the guarantee period, these parts will be repaired or replaced free of charge .
AFTER SALES SERVICE
Should you require service, spares or product information and advice:
•
Please Telephone 0843 362 1934 .
•
Details of your purchase receipt will be required if you require service within the first
12-month of purchase .
1 .
The rights and benefits under this guarantee are additional to your statutory rights,
which are not affected by this guarantee .
2 .
The manufacturer undertakes within the specified period, to repair or replace free of
charge any parts of the appliance found to be defective provided that:
• We are promptly informed of the defect .
• The appliance is installed and used in accordance with the written instructions
enclosed with the appliance .
• The appliance is used only on an electrical supply as indicated on the rating label
fixed to the appliance.
• The appliance has not been altered in any way or subject to misuse or repaired by
a person other than an authorised service agent .
3 . No rights are given under this guarantee to a person acquiring the appliance second
hand or for commercial, semi-commercial or communal use .
4 . This guarantee applies throughout the UK and Channel Islands .
5 . Any repaired or replacement appliances will be guaranteed on these terms for the
unexpired portion of the guarantee .
IMPORTANT – MAIN OVEN NOT WORKING:
if the main oven is not working
please make sure electronic programmer is set to MANUAL operations (see pag. 26).
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