Shoebox Heat Pump Manual Version 9.4
Page 4 of 40
1. Introduction—a message from the CEO
Kensa Heat Pumps has been manufacturing ground source heat pumps since
1999. In the early days, it was difficult to find contractors willing to consider the
technology. As a consequence, Kensa made considerable efforts to simplify the
installation process to allow any competent plumber to perform the work. The
company is now reaping its rewards as heat pumps become mainstream heating
appliances.
The purpose of this manual is to guide you through the installation process. It is
expected that all the required information has been provided to allow you to connect the heat pump.
Critical instructions, aimed at ensuring you do not experience any difficulties, are highlighted on the
‘
Golden Rules
’
in the installation section.
Please note you will need to speak to the Technical Support Team on 0345 222 4328 to receive the
‘
online commissioning
’
service, offered free
-
of
-
charge. Opening hours are 8.00am to 5.00pm .
Finally, please feel free to contact Kensa should you have any questions, wish to consider ground source
heat pumps for any future projects or even just to share your experiences of using a ground source heat
pump with us.
Simon Lomax
CEO
Kensa Heat Pumps Ltd
For further information on
ground source heat pumps and
their application, please refer to
www.kensaheatpumps.com
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