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Before You Call
•
Solutions to common problems
Problem
Solution
Metal marks on the cooktop.
• Sliding or scraping of metal utensils on cooktop surface. Do not slide metal
utensils on cooktop surface. Apply the recommended CookTop® Cleaning
Creme to the ceramic surface (on the web visit
www.sears.com
for
replacement cooktop cleaner, item number 40079). Buff with a non-abrasive
cloth or no-scratch cleaning pad. For more information see “Cooktop
maintenance” and “Cooktop cleaning” in the Care and Cleaning section of
this Use & Care Guide.
Brown streaks or specks on cooktop
surface.
• Boilovers are cooked onto surface. Use razor blade scraper to remove soil.
For more information see “Cooktop maintenance” and “Cooktop cleaning” in
the Care and Cleaning section of this Use & Care Guide.
Areas of discoloration with metallic
sheen on cooktop surface.
• Mineral deposits from water and food. Remove using the recommended
CookTop® Cleaning Creme to the ceramic surface (on the web visit
www.sears.com
for replacement cooktop cleaner, item number 40079).
Buff with a non-abrasive cloth or no-scratch cleaning pad.