Check the following list to be sure a service call
is really necessary. A quick review of this
manual as well as the additional information in
this Checklist may prevent an unneeded
service call.
If nothing on the oven operates:
Check for a blown circuit fuse or a tripped
main circuit breaker.
Check if oven is properly connected to electric
circuit in house.
Check that controls are set properly.
If the oven interior light does not work:
The light bulb is loose or defective.
If the oven will not cook:
Check that cooking program was entered correctly.
Check that door is firmly closed.
Check that Start button was touched.
Check that probe was inserted correctly into
receptacle.
Check that timer wasn't started instead of a
cook function.
If oven takes longer than normal to cook or
cooks too rapidly:
Be sure the Power Level is programmed properly.
If the time of day clock does not always
keep correct time:
Check that the power cord is fully inserted into the
outlet receptacle.
Be sure the oven is the only appliance on
the electrical circuit.
If food cooks unevenly:
Be sure food is evenly shaped.
Be sure food is completely defrosted before cooking.
Check placement of aluminum foil strips used to
prevent overcooking.
If food is undercooked:
Check recipe to be sure all directions (amount,
time, power levels) were correctly followed.
Be sure microwave oven is on a separate circuit.
Be sure food is completely defrosted before cooking.
If food is overcooked:
Check recipe to be sure all directions (amount,
power level, time, size of dish) were followed.
If arcing (sparks) occur:
Be sure microwavable dishes were used.
Be sure wire twist ties weren’t used.
Be sure oven wasn’t operated when empty.
Make sure metal rack (if used) is properly installed
on supports.
If the Display shows a time counting down but
the oven is not cooking:
Check that door is firmly closed.
Check that timer wasn’t started instead of a cooking
function.
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING
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