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TROUBLESHOOTING GUIDE
NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the washer is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
Winding up:
Drum spinning for balancing routine at the spin-dry cycle.
Humming or gurgling:
Drain pump pumping water from the washer at the end of a cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse cycles.
BEFORE CALLING FOR SERVICE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your
washer does not function properly or does not function at all, check the following before you call for service.
PROBLEM
SOLUTION
will not start..
• Make sure the door is firmly closed.
• Make sure your Washer is plugged in.
• Make sure the water source faucets are open.
• Make sure to press the Start/Pause Button to start your Washer.
• Make sure the Child Lock is not activated. See page 14.
• Before your Washer starts to fill, it will make a series of clicking noises to check the door lock and do
a quick drain.
• Check the fuse or reset the circuit breaker
has no water or not enough
water..
• Turn both faucets on fully.
• Make sure the door is tightly closed.
• Straighten the water inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Open and close the door, then press the Start/Pause Button.
detergent remains in the
automatic dispenser after the
wash cycle is complete.
• Make sure your Washer is running with sufficient water pressure.
• Make sure the Detergent Selector dial is in the upper position when using granular detergent.
vibrates or is too noisy.
• Make sure your Washer is set on a level surface. If the surface is not level, adjust your Washer feet to
level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your Washer is not touching any other object.
• Make sure the laundry load is balanced.
stops
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause Button to start your Washer.
• For your safety, your Washer will not tumble or spin unless the door is closed.
• Before your Washer starts to fill, it will make a series of clicking noises to check the door lock and do
a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and it may start.
• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
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