15
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill;
washer stops working
(cont.)
Check proper electrical supply.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt
cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed.
Remove several items, rearrange load evenly in the basket. Close lid
and touch and hold the START/PAUSE/UNLOCK LID button.
Add only one or two additional items after washer has started.
Do not add more water to the washer.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and follow detergent
directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse & Spin. Select your cycle.
Touch and hold the START/PAUSE/UNLOCK LID button. Do not add
more detergent.
Washer not draining/
spinning, loads are
still wet
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment bags for small items.
Using cycles with a lower spin speed.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your item.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
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