KPCI-3160 User’s Manual
Troubleshooting
5-27
Technical support
Before returning any equipment for repair, call Keithley for technical support at:
1-888-KEITHLEY
Monday - Friday, 8:00 a.m. - 5:00 p.m., Eastern Time
An applications engineer will help you diagnose and resolve your problem over the telephone.
Please make sure that you have the following information available before you call:
If a telephone resolution is not possible, the applications engineer will issue you a Return Mate-
rial Authorization (RMA) number and ask you to return the equipment. Include the RMA num-
ber with any documentation regarding the equipment.
When returning equipment for repair, include the following information:
•
Your name, address, and telephone number.
•
The invoice or order number and date of equipment purchase.
•
A description of the problem or its symptoms.
•
The RMA number on the outside of the package.
KPCI-3160 board
configuration
Model
Serial #
Revision code
Interrupt level setting
Number of channels
____________________
____________________
____________________
____________________
____________________
Computer
Manufacturer
CPU type
Clock speed (MHz)
MB of RAM
Video system
BIOS type
____________________
____________________
____________________
____________________
____________________
____________________
Operating system
Windows version
____________________
Software package
Name
Serial #
Version
Invoice/Order #
____________________
____________________
____________________
____________________
Compiler
(if applicable)
Language
Manufacturer
Version
____________________
____________________
____________________
Accessories
Type
Type
Type
Type
Type
Type
Type
Type
____________________
____________________
____________________
____________________
____________________
____________________
____________________
____________________
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Содержание KPCI-3160
Страница 12: ...1 Overview Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com ...
Страница 18: ...3 Installation Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com ...
Страница 40: ...5 Troubleshooting Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com ...
Страница 68: ...A Specifications Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com ...
Страница 81: ...C Glossary Artisan Technology Group Quality Instrumentation Guaranteed 888 88 SOURCE www artisantg com ...