8
The sauna heats up quickly, but the stones are not hot.
Is the amount of stones correct?
- At the sides, there should be stones to the level of the sides, and in the middle, only half a stone can raise above the side
level.
Are the stones too tightly packed?
- Place the stones loosely, so there will be enough space between the stones.
Is the heater too big?
- Keep the ventilation valve open to keep extra heat out. This way the stones will have time to heat up as well.
There are black flakes under the heater.
The stones may be weathered.
The flakes can be metallic anvil cinder, fallen off the heater. The heater has been heated too much red-hot; the metal will
flake and the heater will break prematurely.
Do not heat the sauna heater so that the cover is constantly red-hot
There's a smell of sulphur in the sauna.
The stones have sulphur residues from blasting, or the stone includes sulphur naturally.
11. Manufacturer's declaration
This product fulfils claims mentioned in the certificate of approval and documents related to it.
www.tylohelo.com
12. Warranty and manufacturer identification
WARRANTY
TylöHelo products are reliable and of high quality. TylöHelo grants a 2 year factory warranty to its wood-burning sauna
heaters covering manufacturing defects. For products in public and commercial use, the warranty is valid for three
months.
Damages caused by incorrect use or use which is not in accordance with instructions will not be covered by the warranty.
MANUFACTURER
TylöHelo Oy.
Pohjoinen Pallbontie1
10940 Hanko Finland
Tel. +358 (0)207 560300
www.tylohelo.com
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