English
21
Troubleshooting guide
Malfunctions often have simple causes that you can
remedy yourself using the following overview. When in
doubt, or in the case of malfunctions not mentioned
here, please contact your authorized Customer Service.
Error
Cause
Rectification
The engine does not
start.
Various causes possible.
1. See the operating instructions of the en-
gine.
The engine has insuffi-
cient power.
Various causes possible.
1. See the operating instructions of the en-
gine.
High-pressure pump not
building up pressure.
The engine speed is too low.
1. Check the operating speed of the engine
and correct if necessary, see the operating
instructions for the engine.
The black jet nozzle (SOAP) is installed
on the spray lance.
1. Replace the black jet nozzle (SOAP) with
the white, green, yellow or red jet nozzle,
see chapter
.
The white, green, yellow or red jet nozzle
is damaged, blocked or washed out.
1. Clean the white, green, yellow or red jet
nozzle, see chapter
or replace it.
The water sieve is dirty.
1. Clean the device water sieve, see chapter
Cleaning the water sieve (monthly)
Air in the system.
1. Vent the device, see chapter
The water supply quantity is too low.
1. Open the water tap completely.
2. Check the water supply quantity and in-
crease if necessary, see chapter
Supply lines to high-pressure pump leak-
ing or clogged.
1. Check the supply lines to the high-pressure
pump for blockages, damage and leaks
and replace if necessary.
Strong pressure fluctua-
tions.
The jet nozzle is dirty.
1. Clean the jet nozzle, see chapter
The water supply quantity is too low.
1. Open the water tap completely.
2. Clean the device water sieve, see chapter
Cleaning the water sieve (monthly)
3. Check the water supply quantity and in-
crease if necessary, see chapter
Device leaking.
Minor leakage due to technical reasons. 1. Minor leakage of the device can occur due
to technical reasons and is not a cause for
concern.
Major leakage.
1. Contact the authorized Customer Service.
High-pressure hose or
connections leaking.
The high-pressure hose is damaged.
1. Shut the device down immediately and re-
place the high-pressure hose.
The sealing rings of the high-pressure
hose are damaged or worn.
1. Replace the sealing rings on the high-pres-
sure hose, see chapter
sealing rings on the high-pressure hose
and high-pressure gun (if necessary)
The high-pressure gun sealing ring is
damaged or worn.
1. Replace the high-pressure gun sealing ring
with a new one, see chapter
sealing rings on the high-pressure hose
and high-pressure gun (if necessary)
The union nut on the water spigot is
loose.
1. Hand-tighten the union nut on the water
spigot with an open-end wrench, see chap-
ter
Installing the coupling plug on the water
.
The high-pressure pump
knocks.
The supply lines to the high-pressure
pump are leaking.
1. Check the supply lines to the high-pressure
pump for leaks and replace if necessary.
Air in the system.
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