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For Professional Technical Support call 1-844-242-2475                                                                                                                    13 

 

TROUBLESHOOTING 

 

WARNING

:

 Risk of electric shock.

 Can shock, burn or kill. 

 

Disconnect power before working on pump or motor. 

 

Read and understand safety and operating instructions in this manual before doing any work on pump! 

 

Only qualified personnel should electrically test pump motor! 

Problem 

Possible Cause 

Corrective Action 

The pump will not prime. 

The suction piping leaks or 

there is no prime. 

The pump must be primed. Make sure that the 

pump volute and trap are full of water. See 

Priming Pump. 
Make sure there are no leaks in suction piping. 
Make sure suction pipe inlet is well below the 

water level to prevent pump from sucking air. 
If suction trap gasket is defective, replace it. 

The water level is below the 

suction pipe inlet. 

Make sure pump is not trying to lift water more 

than 10 ft. (3 m). 
Make sure suction pipe is at least 1-1/2 in. (38 

mm) in diameter. 

The pump operates, but 

it pumps little or no 

water. 

There is a clogged pipe, trap, 

impeller, or there is a worn 

impeller. 

Make sure suction trap is not clogged; if it is, 

clean trap and strainer. 
Make sure impeller is not clogged (follow 

instructions in Removing Old Seal; check impeller 

for clogging; follow 

instructions in Installing New Seal for 

reassembly). 
Impeller and diffuser may be worn. If so, order 

replacement parts by calling customer service. 

 

Problem 

Possible Cause 

Corrective Action 

The pump may be 

running too slow. 

There is an error in the wiring or 

the voltage is not set correctly. 

Check voltage at motor terminals and at meter 

while pump is running. If low, see wiring 

instructions or consult power company. Check 

for loose connections. 

The pump suddenly 

stops working. 

There is a blown fuse or tripped 

breaker. 

Replace the fuse or reset the circuit breaker. 

The pump may be too hot. 

Check line voltage; if less than 90% or more 

than 110% of rated voltage consult a licensed 

electrician. 
Increase ventilation. 
Reduce ambient temperature. 
Tighten any loose connections. 

The pump is 

experiencing mechanical 

troubles and noise. 

The pipe assembly is incorrect. 

If suction and discharge piping are not 

adequately supported, pump assembly will be 

strained. See Installation. 

The pump is not mounted 

correctly. 

Do not mount pump on a wooden platform! 

Securely mount on concrete platform for quietest 

performance. 

 
 
 
 
 
 

Содержание PPI10001SPK

Страница 1: ...R S MANUAL 2 SPEED POOL PUMP Questions problems missing parts Before returning to the store call K2 Customer Service 8 a m 6 p m EST Monday Friday 1 844 242 2475 www K2pumps com Copyright 2020 GP Enterprises Co Ltd K2Man 31 Rev 12 28 20 ...

Страница 2: ...of the body is held against the drain cover trapping the swimmer underwater This hazard is present when the drain cover is missing or broken or the cover flow rating is not high enough for the pump or pumps Evisceration Disembowelment When a person sits on an open pool particularly a child wading pool or spa outlet and suction is applied directly to the intestines causing severe intestinal damage ...

Страница 3: ...ested equipment may fail causing severe injury or property damage Read and follow instructions in owner s manual when installing and operating equipment Have a trained pool professional perform all pressure tests Do not connect system to a high pressure or city water system Use equipment only in a pool or spa installation Trapped air in the system can cause explosion BE SURE all air is out of the ...

Страница 4: ... cover is properly installed Replace drain covers as necessary Drain covers deteriorate over time due to exposure to sunlight pool chemicals and weather Avoid getting hair limbs or body in close proximity to any suction cover pool drain or outlet Disable suction outlets or reconfigure into return inlets 16 IMPORTANT Before pressure testing make the following safety checks Check all clamps bolts li...

Страница 5: ... 1 2 in Slip Half Union Kit included with the pump Only qualified licensed personnel should install pump and wiring Pump mount must Be located away from corrosive or flammable liquids Have enough ventilation to maintain air temperature at less than the maximum ambient temperature rating Max Amb listed on the motor model plate If this pump is installed in an enclosure pump house the enclosure must ...

Страница 6: ...ICE Support all piping connected to pump Piping Use at least 1 1 2 in 38 mm pipe Use 2 in 51 mm pipe if possible Increase size if a long run is needed To avoid strains on the pump support both suction and discharge pipes independently Place these supports near the pump To avoid a strain left by a gap at the last connection start all piping at the pump and run pipe away from the pump To avoid air l...

Страница 7: ...on outlet is completely blocked The flow through the remaining main drain s must comply with the latest ASME ANSI Specification for Suction Fittings For Use in Swimming Pools Spas Hot Tubs and Whirlpool Bathtub Applications Testing and Certification Suction outlet covers must have been tested by recognized testing laboratory and found to comply with the latest ASME ANSI Specifications for Suction ...

Страница 8: ...ire required by code Connect motor ground terminal to electrical service ground Connect a No 8 AWG 8 4 sq mm solid copper bonding wire to the bonding lug provided on the motor housing and to all metal parts of the swimming pool spa or hot tub and to all electrical equipment metal piping or conduit within 5 ft 1 5 m of the inside walls of swimming pool spa or hot tub To Wire a Two Speed Motor NOTIC...

Страница 9: ...otor to prevent dirt bugs etc from entering Table l Recommended Fusing Data Motor HP Branch Fuse Rating Amps Max Load Amps Voltage Hz Phase Service to Motor Distance in Ft m 0 300 0 90 AWG Wire Size mm2 1 15 5 1 230 60 1 14 2 1 1 2 15 6 6 230 60 1 Time delay fuses are recommended instead of standard fuses in any motor circuit OPERATION STORAGE WARNING Risk of explosion Before removing trap cover N...

Страница 10: ...pa system Propylene glycol or RV antifreeze is non toxic and will not damage plastic system components other anti freeze formulas are highly toxic and may damage plastic components in the system Drain all water from pump and piping when expecting freezing temperatures or when storing pump for a long time see Draining Pump Keep motor dry and covered during storage To avoid condensation corrosion pr...

Страница 11: ...egular maintenance is needed beyond reasonable care and periodic cleaning of the strainer basket If shaft seal is worn or damaged repair as follows Pump Disassembly Removing Old Seal Before disassembly disconnect power to pump motor Be sure gate valves on suction and return piping are closed Release all pressure by opening all vents 1 Drain pump by removing drain plugs on bottom of pump body and t...

Страница 12: ...k 4 Replace slinger on end of motor shaft so that impeller sleeve will push it into position If slinger shows signs of wear or damage replace it 5 Remount seal plate on motor Tighten bolts to 60 80 inch lbs 69 92 kg cm torque 6 Apply a small amount of liquid detergent to inside diameter of rotating half of seal 7 Slide rotating seal member polished carbon face out over impeller sleeve until rubber...

Страница 13: ... is not clogged if it is clean trap and strainer Make sure impeller is not clogged follow instructions in Removing Old Seal check impeller for clogging follow instructions in Installing New Seal for reassembly Impeller and diffuser may be worn If so order replacement parts by calling customer service Problem Possible Cause Corrective Action The pump may be running too slow There is an error in the...

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