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Troubleshooting
The following are not malfunctions.
• The television may make a creaking sound if the temperature of the room or the
temperature of the inside of the television changes. If there is no problem with the screen or
sound, then there is no need to worry.
• Although the picture may be temporarily disturbed and noise may be seen on the screen if
the power is turned on immediately after it has been turned off, this is not a malfunction.
• If the television is used at a location above 2,000 m, a buzzing noise and image distortion
may occur. This phenomenon is peculiar to PDP (Plasma Display Panel), and could occur
with any television using PDP. It is not a malfunction.
PROBLEMS
CHECK
There are double
picures (ghosts)
A building or passing airplane can reflec the original signal and produce a
second, slightly delayed one. Adjust your antenna position.
Picture is snowy
(image noise)
• Your antenna may be damaged, disconnected or turned.
• Check the antenna connection, page 17 in Quick setup.
If the antenna is damaged, replace it.
Screen is 80% black
The Closed Caption Text mode is on. Turn it off in the CLOSED CAPTION
Menu, see page 59.
Stereo or bilingual
programs cannot be
heard
Make sure the MTS settings are correct. See “MTS” on page 49.
You hear occasional
crackling sounds
It is normal for the TV to make cracking sounds when first turned on or
off. Unless the sound or picture becomes abnormal, this is fine.