Troubleshooting
Troubleshooting
AV-IN
No picture appears on the screen.
Turn on the video component if it is not on.
Connect the video component correctly.
Spotify
The application does not work.
The application on your iPod touch/iPhone/
Android is not the latest version. Update the
application.
Pandora*/Spotify
The application does not work.
The application on your iPod touch/iPhone/
Android is not the latest version. Update the
application.
“Please update Pandora App” appears.
The Pandora application on your iPod touch/
iPhone/Android is not the latest version. Update
the application.
“Please check device.” appears.
The Pandora application on your iPod touch/
iPhone/Android has not started up.
The Pandora application is not installed on the
connected device.
An error has occurred on the Pandora application.
“Login Error” appears.
You have not been signed into Pandora.
“No skips remaining” appears.
No more songs can be skipped.
Bluetooth
Phone sound quality is poor.
Reduce the distance between the unit and the
Bluetooth mobile phone.
Move the car to a place where you can get a better
signal reception.
The sound is interrupted or skipped while using a
Bluetooth audio player.
Reduce the distance between the unit and the
Bluetooth audio player. Disconnect the device
connected for Bluetooth phone.
Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be controlled.
Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).
The Bluetooth device does not detect the unit.
Search from the Bluetooth device again.
The unit does not pair with the Bluetooth device.
For devices compatible with Bluetooth 2.1:
Register the device using a PIN code. (Page 31)
For devices compatible with Bluetooth 2.0:
Enter the same PIN code for both the unit and
target device. If the PIN code of the device is not
indicated in its instructions, try “0000” or “1234.”
Turn off, then turn on the Bluetooth device.
Echo or noise occurs.
Adjust the microphone unit position.
Adjust the echo volume or noise reduction volume.
(Page 28)
“Failed to save your thumb rating” appears.
Thumb-up/down is prohibited.
“No Station” appears.
No station is available.
“No Active Station” appears.
No station is being played.
“Station limit reached” appears.
The station list is full and no more stations can be
registered.
“Failed to save your bookmark” appears.
The unit has failed to save a bookmark. Try the
operation again.
“Limited Connectivity” appears.
The connection with the Pandora application
cannot be established.
“Pandora not available” appears.
You cannot use the Pandora application from
the area where you are currently trying to access
Pandora.
“Try again later” appears.
The Pandora server is under maintenance.
“Station does not exist” appears.
The selected station has been deleted by another
device or has expired.
“Cannot create a Station” appears.
You cannot create a station during the read-
only mode or when network connection is not
established.
* Only for KW-V340BT Region 4.
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