ENGLISH
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TROUBLESHOOTING
Symptom
Remedy
SiriusXM® Radio
“CH LOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass code
to unlock.
( 13)
“CHAN UNSUB”
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe.
“CH UNAVAIL”
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
“CHECK ANTENNA”
Check that the antenna and its connection are in good
condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR”
Make sure you have entered the correct pass code.
( 13)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit.
( 3)
Pairing cannot be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 14)
Echo or noise occurs.
• Adjust the microphone unit’s position.
( 14)
• Check the
[ECHO CANCEL]
setting.
( 16)
Symptom
Remedy
Bluetooth®
Phone sound quality
is poor
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Sound is being interrupted
or skipped during playback
of a Bluetooth audio
player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“PLEASE WAIT”
The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the
unit, then connect the device again.
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature.
“ERROR”
Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“H/W ERROR”
Reset the unit and try the operation again. If “H/W
ERROR” appears again, consult your nearest service
center.
If you have any troubles, try the following:
1
Check TROUBLESHOOTING
2
Reset the unit
( 3)
3
Contact (USA only)
Call: 1-800-252-5722 ( or ) visit: <http://www.jvc.com>
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9/8/2016 10:36:07 AM
