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Troubleshooting
Operation disabled
•Have the batteries of the remote control become
exhausted?
Follow the description "Putting the Batteries into
the Remote Control" on page 4 and replace them
with new batteries to try solve the problem.
•Have you attempted to use the remote control at
the sides or rear of the TV or at a location more
than seven meters apart from the TV location?
Operate the remote control in the front of your TV
or a location less than seven meters from your TV
to try to solve the ploblem.
•When you are viewing a teletext programme, you
cannot operate the menus.
Press the TV/VIDEO button to return the teletext
programme to the ordinary TV programme to try
operating the menus.
•Is the CHILD LOCK function set to ON?
If the CHILD LOCK function is set to ON, you cannot
operate the TV with the front control buttons of the TV.
Follow the description "CHILD LOCK" on page 21 to
try to set the CHILD LOCK function to OFF.
•If the TV operation becomes disabled suddenly,
press the Main power button on the TV and turn off
the main power.
Try to press the Main power button again to turn
on the main power. If the TV returns to a normal
state, it is not a failure.
•The following functions do not operate when
receiving Progressive Video Signal (525P signal);
Remote control function:
ZOOM, PIP, MULTI, FREEZE and STROBE
BUTTON
MENU function:
SHARP, TINT, DIGITAL VNR, Digipure and ZOOM
Other concerns
•When the SLEEP TIMER function or AUTO
SHUTOFF function operates, the TV is
automatically turned off.
If the TV is turned off suddenly, try to press the
POWER button to turn on the TV once again. At
this time, if the TV resumes a normal state, there is
no problem.
•If you do not want sound emitted from the TV’s
speakers when using headphones, change the TV
SPEAKER setting in the HEADPHONE menu to
OFF. For details, see “HEADPHONE” on page 20.
•If you bring a magnetised device such as a
speaker near to your TV, a picture may be warped
or unnatural colours appear at the corners of the
screen.
In this case, keep the device apart from your TV. If
the speaker causes such phenomena, use the
magnetic-shielded speaker instead.
•It takes a short period of time from the time an
operation such as changing channels is
performed until an image is displayed. This is not
a malfunction.
This is the time required for the image to stabilize
before it can be displayed.
•The TV may emit a crackling sound due to a
sudden change in temperature. It does not matter
if a picture or sound does not show any
abnormality. If you hear crackling sounds
frequently while you are viewing the TV, other
causes may be assumed.
For precautionary purposes, request your service
technician to inspect it.
•If you jolt this TV, the picture may shake.
This is not a malfunction.
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