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1000345-001-EN    Oct 2010

Copyright 2010 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, Junos, 
NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other 
countries. All other trademarks, service marks, registered marks, or registered service marks are the property of 
their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper 
Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

EMEA Headquarters

Juniper Networks Ireland 
Airside Business Park  
Swords, County Dublin, Ireland 
Phone: 35.31.8903.600 
EMEA Sales: 00800.4586.4737 
Fax: 35.31.8903.601

APAC Headquarters

Juniper Networks (Hong Kong) 
26/F, Cityplaza One 
1111 King’s Road 
Taikoo Shing, Hong Kong 
Phone: 852.2332.3636 
Fax: 852.2574.7803

Corporate and Sales Headquarters

Juniper Networks, Inc.  
1194 North Mathilda Avenue 
Sunnyvale, CA 94089 USA 
Phone: 888.JUNIPER (888.586.4737) 
or 408.745.2000 
Fax: 408.745.2100 
www.juniper.net

 

Printed on recycled paper

To purchase Juniper Networks solutions, 
please contact your Juniper Networks 
representative at 1-866-298-6428 or  
authorized reseller.

Juniper Networks Services and Support

Juniper Networks is the leader in performance-enabling services 
and support, which are designed to accelerate, extend, and 
optimize your high-performance network. Our services allow 
you to bring revenue-generating capabilities online faster so 
you can realize bigger productivity gains and faster rollouts of 
new business models and ventures. At the same time, Juniper 
Networks ensures operational excellence by optimizing your 
network to maintain required levels of performance, reliability, and 
availability. For more details, please visit 

www.juniper.net/us/en/

products-services/.

About Juniper Networks

Juniper Networks, Inc. is the leader in high-performance 
networking. Juniper offers a high-performance network 
infrastructure that creates a responsive and trusted environment 
for accelerating the deployment of services and applications 
over a single network. This fuels high-performance businesses. 
Additional information can be found at 

www.juniper.net

.

Содержание CARE PLUS

Страница 1: ...ed as defined in the Service Description Document www juniper net support guidelines html Each is available only to Juniper Care Plus customers you must have an active Juniper Care Plus service contract to be eligible for our Juniper Care Plus Consulting Services Consulting Services may be purchased directly through Juniper Networks or an authorized Juniper Partner Each service may be purchased us...

Страница 2: ...d information and documentation are not provided For additional details please refer to the Service Description Document Note Recommendations provided in the Configuration Analysis and Change Review Service report are based on Juniper Networks best practices and do not include product issue defects analysis of the network Design Change Review Service Juniper Networks Design Change Review Service p...

Страница 3: ...tware to the appropriate version Feature Rollout and Change Review Service deliverables are based on the network profile information provided by you or collected through Service Now and Service Insight The scope of this offering may vary and be restricted if the complete required information and documentation is not provided For additional details please refer to the Service Description Document N...

Страница 4: ...one maintenance window maximum of up to five hours during any 24 hour period The service is limited to the Juniper Networks products and services purchased by the customer For additional details please refer to the Service Description Document Product Issue Impact Review Service Juniper Networks Product Issue Impact Review Service provides a detailed analysis of hardware and software defects found...

Страница 5: ... information and documentation is not provided For additional details please refer to the Service Description Document Product Health Check Service Juniper Networks Product Health Check Service uses sampling data from targeted Juniper devices on your network to check key indicators of device health and utilization This helps determine if products are maintaining performance expectations based on J...

Страница 6: ...ions from Juniper engineers who are not only networking experts but who understand Juniper s products better than anyone and who have taken the time to carefully understand your unique business requirements and network infrastructure Feature Rollout and Change Review Service Network feature rollout plan review and analysis Juniper engineers review your feature rollout plan discuss the details of t...

Страница 7: ...work infrastructure Software Upgrade Recommendation and Review Service Software upgrade requirements assessment Juniper engineers review and assess current software hardware and feature requirements provided by you to determine the targeted software release Expert assessment that matches your business requirements to the features in Juniper production software releases Software release analysis Ju...

Страница 8: ...6 4737 or 408 745 2000 Fax 408 745 2100 www juniper net Printed on recycled paper To purchase Juniper Networks solutions please contact your Juniper Networks representative at 1 866 298 6428 or authorized reseller Juniper Networks Services and Support Juniper Networks is the leader in performance enabling services and support which are designed to accelerate extend and optimize your high performan...

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