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FEAtURE

FEAtURE DESCRIPtION

BENEFItS

Implementation Support Service

Network change implementation support

Juniper engineers are available during the 
network change implementation process to 
assist you with any questions, concerns, or 
problems during the migration.

leverage Juniper’s award-winning network 
support expertise to avoid the time and expense 
of migration implementation that is not optimal 
for your network and business requirements.

Post network change review

Juniper engineers discuss the network 
change with you to assess the success and, if 
appropriate, possible areas of improvement 
following changes.

Minimize the OpEx opportunity cost normally 
incurred with a suboptimal migration 
implementation by taking advantage of the 
award-winning support expertise and best 
practices from Juniper engineers. Juniper’s 
networking experts understand Juniper‘s 
products better than anyone and have 
taken the time to carefully understand your 
unique business requirements and network 
infrastructure.

Product Issue Impact Review Service 

In-depth product issue impact review and 
recommendations

Juniper engineers evaluate the defects that 
match your deployed network profile and 
provide assessment and recommendations 
regarding the potential network impact and risk 
based on your specific business and networking 
requirements.

Accurately assess both the risk and probability 
of your network’s exposure to known defects, 
and proactively make recommendation to avoid 
potential issues or minimize the impact. 

Allows for careful and informed preemptive 
operation of your network infrastructure.

Software Upgrade Recommendation and Review Service 

Software upgrade requirements assessment

Juniper engineers review and assess current 
software, hardware, and feature requirements 
provided by you to determine the targeted 
software release.

Expert assessment that matches your business 
requirements to the features in Juniper 
production software releases.

Software release analysis

Juniper engineers analyze the targeted software 
release to determine the potential impact on 
your network.

leverage Juniper’s unparalleled network 
expertise to avoid the time and expense 
of implementing a software release that 
isn’t optimal for your network and business 
requirements. 

Software upgrade recommendations

Juniper engineers provide software upgrade 
recommendations based on the target software 
release analysis.

Minimize the OpEx opportunity cost 
normally incurred with software upgrades by 
implementing the optimal software release 
recommended by Juniper experts who not only 
understand Juniper’s products better than 
anyone, but who have taken the time to carefully 
understand your unique business requirements 
and network infrastructure.

Product Health Check Service

Device data collection and analysis

Juniper engineers work with you to collect 
sample device data and analyze that data to 
determine areas of improvement.

Provides advance notification of identified 
critical issues that may impact your network and 
workaround resolution.

Optimization recommendation

Juniper engineers provide recommendations to 
optimize your network's health and utilization 
based on known best practices.

leverage Juniper’s unparalleled network 
expertise to identify solutions that will focus on 
product improvements that are optimal for your 
network and business requirements. 

Содержание CARE PLUS

Страница 1: ...ed as defined in the Service Description Document www juniper net support guidelines html Each is available only to Juniper Care Plus customers you must have an active Juniper Care Plus service contract to be eligible for our Juniper Care Plus Consulting Services Consulting Services may be purchased directly through Juniper Networks or an authorized Juniper Partner Each service may be purchased us...

Страница 2: ...d information and documentation are not provided For additional details please refer to the Service Description Document Note Recommendations provided in the Configuration Analysis and Change Review Service report are based on Juniper Networks best practices and do not include product issue defects analysis of the network Design Change Review Service Juniper Networks Design Change Review Service p...

Страница 3: ...tware to the appropriate version Feature Rollout and Change Review Service deliverables are based on the network profile information provided by you or collected through Service Now and Service Insight The scope of this offering may vary and be restricted if the complete required information and documentation is not provided For additional details please refer to the Service Description Document N...

Страница 4: ...one maintenance window maximum of up to five hours during any 24 hour period The service is limited to the Juniper Networks products and services purchased by the customer For additional details please refer to the Service Description Document Product Issue Impact Review Service Juniper Networks Product Issue Impact Review Service provides a detailed analysis of hardware and software defects found...

Страница 5: ... information and documentation is not provided For additional details please refer to the Service Description Document Product Health Check Service Juniper Networks Product Health Check Service uses sampling data from targeted Juniper devices on your network to check key indicators of device health and utilization This helps determine if products are maintaining performance expectations based on J...

Страница 6: ...ions from Juniper engineers who are not only networking experts but who understand Juniper s products better than anyone and who have taken the time to carefully understand your unique business requirements and network infrastructure Feature Rollout and Change Review Service Network feature rollout plan review and analysis Juniper engineers review your feature rollout plan discuss the details of t...

Страница 7: ...work infrastructure Software Upgrade Recommendation and Review Service Software upgrade requirements assessment Juniper engineers review and assess current software hardware and feature requirements provided by you to determine the targeted software release Expert assessment that matches your business requirements to the features in Juniper production software releases Software release analysis Ju...

Страница 8: ...6 4737 or 408 745 2000 Fax 408 745 2100 www juniper net Printed on recycled paper To purchase Juniper Networks solutions please contact your Juniper Networks representative at 1 866 298 6428 or authorized reseller Juniper Networks Services and Support Juniper Networks is the leader in performance enabling services and support which are designed to accelerate extend and optimize your high performan...

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