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Service Description
Juniper Networks
®
Juniper Care Plus has a menu of consulting services that can be tailored
to meet your specific networking needs. These services maximize the effectiveness of your
relationship with Juniper Networks, while optimizing your budget by allowing you to select
from a series of offerings when your business requires them. These consulting services can
be purchased with “consulting credits” that are accrued based on your installed base of
Juniper products. Within the Juniper Care Plus Consulting Services, you can purchase any
of the following service offerings:
• Configuration Analysis and Change Review Service
• Design Change Review Service
• Feature Rollout and Change Review Service
• Network Change Plan Review Service
• Implementation Support Service
• Product Issue Impact Review Service
• Software Upgrade Recommendation and Review Service
• Product Health Check Service
Service Eligibility and Ordering
Each Juniper Care Plus Consulting Service will be delivered as defined in the Service
Description Document (
www.juniper.net/support/guidelines.html
). Each is available
only to Juniper Care Plus customers (you must have an active Juniper Care Plus service
contract to be eligible for our Juniper Care Plus Consulting Services).
Consulting Services may be purchased directly through Juniper Networks or an authorized
Juniper Partner. Each service may be purchased using consulting credits or with a
purchase order.
Product Overview
Today’s organizations are under
constant pressure to meet dynamic
market demands while increasing
their return on investment. IT
departments need to align and deliver
on the organization’s objectives with
limited budget and resources. Your IT
infrastructure is the backbone of your
success, therefore a high-performance
network is required to meet your long-
term innovation and business goals.
Juniper Care Plus Consulting Services
provide the insight into your network
required to maintain business agility.
Our services are aimed at avoiding
incidents and assuring your network
is always at optimum readiness, able
to evolve smoothly and effectively
in response to the demands of your
business.
JUNIPER CARE PlUS
CONSUlTINg SERvICES
