TP860 User's Manual
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Chapter 6 Maintenance
6.1 Cleaning the Printer
Cleaning periodically and the cleaning tool
Periodical cleaning: every 3 months or every 300 working hours once
Cleaning tool: dry cloth (please use soft cloth to clean metal parts)
Cleaning the printer parts
Clean the oily parts of the printer with dry cloth.
Cleaning the paper feed path
Wipe off the paper scrap and clean the dirt and dust.
Cleaning the photoelectric sensor part
As the paper sensor is a correlation photoelectric sensor. You should clean its parts periodically.
Clean the shield of the sensor every three months.
6.2 Error Message on the Control Panel
When the malfunction occurs, the printer will be off-line and give an alarm through LEDs as shown
below:
ERROR
LED
PAPER
OUT
LED
Description Solution
Blink fast
Off
Auto cutter error
Restart the printer and the auto-cutter will
return to the home position automatically. If the
problem is still unsolved, please contact the
Customer Service Center for maintenance.
On
Off
Front cover is open
Close the front cover
On
On
Paper out
Load paper again
Blink slowly
Off
Print head overheated
Work automatically after cooling
6.3 Contact the Technical Service Center
If malfunction occurs and you cannot solve the problem through the operation shown in 6.2, the
components of the printer are damaged during using or you need to buy some consumables, please
contact the authorized technical service center.
Note: 1. Turn off the printer and pull out the power cord before cleaning.
2. The temperature of print head and the surrounding parts may be high after using.
Please avoid cleaning it at the moment.
3. Don't use hard cloth or combustible solvent to clean the printer.
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