LIMITED WARRANTY
Digital Security Controls warrants the original purchaser that for a
period of twelve months from the date of purchase, the product shall
be free of defects in materials and workmanship under normal use.
During the warranty period, Digital Security Controls shall, at its
option, repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder of
the original warranty or ninety (90) days, whichever is longer. The
original purchaser must promptly notify Digital Security Controls in
writing that there is defect in material or workmanship, such written
notice to be received in all events prior to expiration of the war-
ranty period. There is absolutely no warranty on software and all
software products are sold as a user license under the terms of the
software license agreement included with the product. The Customer
assumes all responsibility for the proper selection, installation, oper-
ation and maintenance of any products purchased from DSC. Custom
products are only warranted to the extent that they do not function
upon delivery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any cus-
tomer within Canada and the United States, with the exception that
Digital Security Controls shall not be responsible for any customs
fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digital
Security Controls must first obtain an authorization number. Digital
Security Controls will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relat-
ing to normal use. It does not cover:
l
damage incurred in shipping or handling
l
damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
l
damage due to causes beyond the control of Digital Security
Controls such as excessive voltage, mechanical shock, water
damage;
l
damage caused by unauthorized attachment, alterations, modi-
fications or foreign objects;
l
damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls Ltd.);
l
defects caused by failure to provide a suitable installation
environment for the products;
l
damage caused by use of the products for purposes other than
those for which it was designed;
l
damage from improper maintenance;
l
damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty: (i) freight cost to the
repair centre; (ii) products which are not identified with DSC's
product label and lot number or serial number; (iii) products dis-
assembled or repaired in such a manner as to adversely affect per-
formance or prevent adequate inspection or testing to verify any
warranty claim. Access cards or tags returned for replacement under
warranty will be credited or replaced at DSC's option. Products not
covered by this warranty, or otherwise out of warranty due to age,
misuse, or damage shall be evaluated, and a repair estimate shall be
provided. No repair work will be performed until a valid purchase
order is received from the Customer and a Return Merchandise
Authorization number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the
product under this warranty after a reasonable number of attempts
will be limited to a replacement of the product, as the exclusive
remedy for breach of warranty. Under no circumstances shall Digital
Security Controls be liable for any special, incidental, or con-
sequential damages based upon breach of warranty, breach of con-
tract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost of sub-
stitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers, and
injury to property. The laws of some jurisdictions limit or do not
allow the disclaimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest extent per-
mitted by law. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so that the above may not
apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (including
all implied warranties of merchantability or fitness for a particular
purpose) and of all other obligations or liabilities on the part of
Digital Security Controls. Digital Security Controls neither assumes
responsibility for, nor authorizes any other person purporting to act
on its behalf to modify or to change this warranty, nor to assume
for it any other warranty or liability concerning this product. This
disclaimer of warranties and limited warranty are governed by the
laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire sys-
tem be completely tested on a regular basis. However, despite fre-
quent testing, and due to, but not limited to, criminal tampering or
electrical disruption, it is possible for this product to fail to perform
as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-
warranty products which are returned to its factory according to the
following conditions. Anyone returning goods to Digital Security Con-
trols must first obtain an authorization number. Digital Security Con-
trols will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls determines to be repairable
will be repaired and returned. A set fee which Digital Security Con-
trols has predetermined and which may be revised from time to
time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repair-
able will be replaced by the nearest equivalent product available at
that time. The current market price of the replacement product will
be charged for each replacement unit.
WARNING – READ CAREFULLY
Note to Installers
This warning contains vital information. As the only individual in
contact with system users, it is your responsibility to bring each
item in this warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as pos-
sible. There are circumstances, however, involving fire, burglary, or
other types of emergencies where it may not provide protection. Any
alarm system of any type may be compromised deliberately or may
fail to operate as expected for a variety of reasons. Some but not
all of these reasons may be:
