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Repairs - after sales service

Your John Lewis appliance comes with a three

year guarantee. Your original receipt acts as

your guarantee. Please make sure you retain it.

The guarantee does not cover you against faults

caused by accidental damage or misuse. For

further details visit johnlewis.com/customer-

services. If it is not working correctly refer to

the "Troubleshooting" chapter in this user

manual. If a fault occurs which you can not

resolve through following the advice and

information contained within this instruction

manual, the next step is to contact John Lewis

technical support on:

0330 1230106

They will give you details for your local service

engineer. Before calling out an engineer, please

ensure you have read the details under the

heading “Troubleshooting”.
When you contact your local service engineer

you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the appliance.

So that you always have these numbers at

hand, we recommend you to make a note of

them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT: If you call out an engineer

to a fault listed under the heading

''Troubleshooting'', or to repair a fault

caused by incorrect use or installation, a

charge will be made even if the appliance

is under guarantee.
Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service

this product, and only genuine spare parts

should be used. Under no circumstances should

you attempt to repair the appliance yourself.

Repairs carried out by inexperienced persons

may cause injury or serious malfunctioning.

Please contact John Lewis technical support on

0330 1230106 for assistance.

Shopping is easy with John Lewis Shops

John Lewis, Aberdeen 01224 625 000
John Lewis, Basingstoke 01256 406200
John Lewis, Bluewater 01322 624 123
John Lewis, Brent Cross 020 8202 6535
John Lewis, Birmingham 0345 604 9049
John Lewis, Cambridge 01223 361 292
John Lewis, Cardiff 02920 536 000
John Lewis, Cheadle 0161 491 4914
John Lewis, Chelmsford 0124 545 8400
John Lewis, Cribbs Causeway 0117 959 1100
John Lewis, Edinburgh 0131 556 9121
John Lewis, Exeter 01392 284150
John Lewis, Glasgow 0141 353 6677
John Lewis, High Wycombe 01494 462 666
John Lewis, Kingston 020 8547 3000
John Lewis, Leicester 0116 242 5777
John Lewis, Leeds 0113 3946299
John Lewis, Liverpool 0151 709 7070
John Lewis, Milton Keynes 01908 679 171
John Lewis, Newcastle upon Tyne 0191 232 5000
John Lewis, Norwich 01603 660 021
John Lewis, Nottingham 0115 941 8282
John Lewis, Oxford Street 020 7629 7711
John Lewis, Peterborough 01733 344 644
John Lewis, Reading 0118 957 5955
John Lewis, Sheffield 0114 276 8511
Peter Jones, Sloane Square 020 7730 3434
John Lewis, Solihull 0121 704 1121

Washing Machine User Manual

54

Содержание JLBIWM1404

Страница 1: ...JLBIWM1404 User Manual Washing Machine...

Страница 2: ...23 Delay Start 23 Reduce time 24 Start Pause 24 Programmes 25 Programme Chart 25 Settings 30 Acoustic signals 30 Child Lock 30 Before first use 31 Daily use 32 Activating the appliance 32 Loading the...

Страница 3: ...er 44 Emergency drain 44 Frost precautions 44 Troubleshooting 45 Introduction 45 Possible failures 46 Emergency door opening 48 Consumption values 49 Technical Data 51 Product Information sheet in ref...

Страница 4: ...ance in a safe way and understand the hazards involved Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless conti...

Страница 5: ...overed by a carpet mat or any floor covering The appliance must be connected to the water mains using the new supplied hose sets or other new hose sets supplied by the Authorised Service Centre Old ho...

Страница 6: ...a closed container to collect possible water leakage under the appliance Contact the Authorised Service Centre to ensure which accessories can be used Electrical connection Warning Risk of fire and el...

Страница 7: ...objects are removed from the laundry Do not wash fabrics which are heavily soiled with oil grease or other greasy substances It can damage rubber parts of the washing machine Prewash such fabrics by h...

Страница 8: ...mended that installation is carried out by two persons The appliance is equipped with x1 x2 x1 E x2 x1 x1 x1 x2 x4 x1 x1 B A C D F G H L Unpacking Warning Use the gloves Warning Remove all the packagi...

Страница 9: ...Make sure not to damage the hoses 1 2 3 Remove the polystyrene protection from the bottom 1 2 4 Return the appliance in vertical position and remove the socket polystyrene protection 5 Remove the powe...

Страница 10: ...d that you keep the packaging and the transit bolts for any movement of the appliance Installation on suspended flooring Suspended wooden floors are particularly susceptible to vibration To limit vibr...

Страница 11: ...in 2 Loosen or tighten the feet to adjust the level A correct adjustment of the appliance level prevents the vibration noise and the movement of the appliance when in operation The appliance must be l...

Страница 12: ...ct the hose to the back of the appliance Do not turn the inlet hose downwards but turn it left or right depending on the position of your water tap 4 Loosen the ring nut to fix it in the correct posit...

Страница 13: ...the external diameter of the drain hose max 600 mm To a sink spigot Put the drain hose in the spigot and tighten it with the supplied cable tie L Make sure that the drain hose makes a loop to prevent...

Страница 14: ...riate kit on the website 553 mm 596 mm 140 mm 76 mm 50 mm 50 mm 819 mm If hoses run behind the appliance make sure that nothing closes the small recess indicated with the measures 50 x 50 mm The appli...

Страница 15: ...k of appliance tilting only If the height of the counter is 820 mm or lower you cannot install the anti tilting device 1 Remove the screws of the top cover on the rear of the appliance and install the...

Страница 16: ...eft The best solution would be to screw the upper hinge to the upper hole of the top plate and the lower hinge to the lower hole of the bottom plate Reversibility of the cupboard door Carry out the cu...

Страница 17: ...the hole Y should be at the same height of the stroke on the hinge support 16 22 mm 22 1 5 mm 449 mm 595 598 mm 35 mm 12 5 14 mm Set the position of the lower hole respecting dimensions and distances...

Страница 18: ...ate for possible uneven thickness of the door 2 N 1 E D C Counter magnet The appliance is pre set for a magnetic closure For a correct closure 1 Position the screw C and the counter magnet D on the ma...

Страница 19: ...rgent dispenser 3 Control panel 4 Magnetic plate 5 Door handle 6 Rating plate 7 Plate with rubber beater 8 Drain pump filter 9 Front feet for levelling the appliance 10 Drain hose 11 Mains cable 12 In...

Страница 20: ...lay 3 Delay Start touch button 4 Reduce time touch button 5 Start Pause touch button 6 Stain touch button and permanent Child Lock option 7 Extra Soft touch button and permanent Extra Rinse option 8 P...

Страница 21: ...tor Reduce time indicator Anti stain indicator Extra Rinse indicator Add garments indicator it lights at the beginning of the washing phase when it is still possible to pause the appliance and add mor...

Страница 22: ...ppliance automatically sets the maximum spin speed allowed except in Denim programme By means of this button you can change the default spin speed or set on of the additional spin options Rinse Hold T...

Страница 23: ...his option after you switch it off or change reset the programme This option increases the programme duration Stain Touch this button to add the stain phase to a programme The corresponding indicator...

Страница 24: ...ly suitable for a full load of normally soiled garments a quick cycle for a full load of lightly soiled garments very quick cycle for a smaller lightly soiled load max half load recommended the shorte...

Страница 25: ...C 60 C Cold 1200 rpm 1200 400 3 kg Synthetic items or mixed fabric items Normal soil Delicates 30 C 40 C Cold 1200 rpm 1200 400 2 kg Delicate fabrics such as acrylics viscose and mixed fabrics requir...

Страница 26: ...ve any residue of bleach Spin Drain 14002 rpm 1400 400 7 kg All fabrics except woollens and delicate fabrics To spin the laundry and to drain the water in the drum Rinse 1400 rpm 1400 400 7 kg All fab...

Страница 27: ...be used as a wa ter repellency restoring cycle specifically tailored for treating clothes with a hydrophobic coating To perform the water repellency restoring cycle proceed as follows Pour the washin...

Страница 28: ...in terms of combined energy and water consumption for washing normally soiled cotton laundry The water temperature of the washing phase may differ from the temperature declared for the selected pro g...

Страница 29: ...Rinse Stain 1 Delay Start Reduce time Spin Drain 2 Rinse Duvet 14min wash Sportswear Denim Wool Silk 1 This option is not available with temperature lower than 40 C 2 If you set the No Spin option th...

Страница 30: ...acoustic signals when the programme is completed touch the Temp and the Spin buttons simultaneously for about 2 seconds The display shows On or Off If you deactivate the acoustic signals they continu...

Страница 31: ...e detergent compartment marked by This action activates the drain system 3 Pour a small quantity of detergent into the compartment marked by 4 Set and start a programme for cotton at the highest tempe...

Страница 32: ...oo much laundry in the drum 4 Close the door firmly Caution Make sure that no laundry gets caught between the seal and the door to avoid risk of water leakage and damage to the laundry Washing heavily...

Страница 33: ...rgent and the fabric conditioner 6 Carefully close the detergent dispenser Make sure that the flap does not cause a blockage when you close the drawer Setting a programme 1 Turn the programme dial to...

Страница 34: ...new countdown The SensiCare System load detection The programme duration in the display is referred to a medium high load After touching the Start Pause button the maximum declared load indicator goe...

Страница 35: ...rogramme Opening the door Adding garments If the temperature and level of the water in the drum are too high and or the drum is still rotating you should not open the door While a programme or the del...

Страница 36: ...appliance only drains the water 3 When the programme is completed and the door locked indicator goes off you can open the door 4 Press the On Off button for a few seconds to deactivate the appliance S...

Страница 37: ...re spaced evenly around the tub c press the Start Pause button The spin phase continues Avoid washing garments full of long animal hair or poor quality garments releasing lots of fluff that could bloc...

Страница 38: ...perature To use the correct quantity of detergent check the water hardness of your domestic system Refer to Water hardness Water hardness If the water hardness in your area is high or moderate we reco...

Страница 39: ...ionally Always follow the instructions that you find on the packaging of the product Maintenance wash The repeated and prolonged use of low temperature programmes can cause detergent deposits fluff re...

Страница 40: ...he detergent dispenser To prevent possible deposits of dried detergent or clotted fabric softener and or formation of mould in the detergent dispenser drawer once in a while carry out the following cl...

Страница 41: ...f the blockage of the drain pump The display shows the alarm code Warning Do not remove the filter while the appliance operates Do not clean the pump if the water in the appliance is hot Wait until th...

Страница 42: ...ilter back and empty the container 5 Repeat the steps 4 and 5 until the water stops to flow out 1 2 6 Turn the filter anti clockwise to remove it 7 If it is necessary remove fluff and objects from the...

Страница 43: ...tighten the filter correctly to prevent leakages 1 2 10 Close the pump cover When you drain the water with the emergency drain procedure you must activate the drain system again 1 Put 2 litres of wat...

Страница 44: ...If the appliance is installed in an area where the temperature can reach values around 0 C or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug...

Страница 45: ...he programme was not finished properly or the appliance stopped too early If the alarm code appears again contact the Authorised Service Centre The anti flood device is on Disconnect the appliance and...

Страница 46: ...t clogged Make sure that the inlet hose has no kinks damages or bends Make sure that the connection of the water inlet hose is correct Make sure that the filter of the inlet hose and the filter of the...

Страница 47: ...carefully Emergency door opening The appliance makes an unusu al noise and vibrates Make sure the levelling of the appliance is correct Refer to Installation in struction Make sure that the packaging...

Страница 48: ...ure that the water temperature is not too high and the laundry is not hot If necessary wait until they cool down Caution Risk of injury Make sure that the drum is not rotating If necessary wait until...

Страница 49: ...d without prior notice to improve the quality of product Programmes Load kg Energy consump tion kWh Water con sumption litre Approxi mate pro gramme duration minutes Remaining moisture 1 Cotton 60 C 7...

Страница 50: ...Off Mode W Left On Mode W 0 48 0 48 The information given in the chart above is compliant with the EU Commission regulation 1015 2010 imple menting directive 2009 125 EC Washing Machine User Manual 50...

Страница 51: ...05 MPa 8 bar 0 8 MPa Water supply 2 Cold water Maximum Load Cotton 7 kg Energy Efficiency Class A Spin Speed Maximum spin speed 1351 rpm 1 The appliance works correctly if the water pressure is not l...

Страница 52: ...0 C cotton programme at partial load kWh 0 55 Power consumption of the off mode in W 0 48 Power consumption in left on mode in W 0 48 Water consumption in litres per year based on 220 standard washing...

Страница 53: ...40 C cotton programme at partial load in minutes 200 Duration of the left on mode in minutes 5 Airborne acoustical noise emission in db A washing 54 Airborne acoustical noise emission in db A spinnin...

Страница 54: ...be made even if the appliance is under guarantee Spare parts Always insist on genuine spare parts An authorised service engineer should service this product and only genuine spare parts should be use...

Страница 55: ...John Lewis Ashford 01233 811 010 John Lewis Chester 01244 393 880 John Lewis Chichester 01243 813 030 John Lewis Croydon 020 8662 4730 John Lewis Horsham 01403 214 740 John Lewis Ipswich 01473 275 85...

Страница 56: ...cle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not dispose of appliances marked with the symbol with the household waste Return the...

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Страница 60: ...157026101 B 262019 Subject to change without notice...

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