64
TROUBLESHOOTING GUIDE
Problem
Error
Code
Possible Cause
Solutions
The water of
machine fills
overtime.
E01
1. Water tap is not open
.
2.
Drain
hose
is
put
down.
3.
Water inlet valve is
damaged.
1. Open the water tap.
2.
Hook up the hose.
3.
Change the water inlet
valve.
There is a
Door lock
alarm
E02
1. The door is not locked
well.
2.
Garments is caught
between the door and
seal.
3.
Door lock is damaged
1. Lock the door well.
2.
Put the garment into the
drum.
3.
Change the door lock.
The machine
Drains
overtime.
E03
1. The drain hose is
squashed or kinked.
2. The drain pump filter is
block.
3.
The drainage system
pipes are blocked
1. Check the drain hose.
2. Clean the filter.
3.
Check the drainage
system and clean it.
Water
overflows
the machine.
/ Water sensor
works
abnormal.
E04
1. The water inlet valve is
damaged.
2.
The connection
between the water
sensor and wire is not
secure.
3.
The water sensor is
damaged.
1. Change the water inlet.
2. Check the connection
and ensure it is secure.
3. Change the water
sensor.
The motor
does
not work.
E05
1. The connection
between the motor and
wire is not secure.
2.
The motor is protected
because of over-heat.
3.
The motor is
damaged.
1. Check the connection
and ensure it is secure.
2. Check if the machine is
overloaded.
3.
Switch off the machine,
and retry when the motor
becomes cool.
4.
Change the motor.
There is a
heater fault.
E06
1.
The connection
between the heater
and wire is not secure.
2.
The heater is
damaged.
1. Check the connection
and ensure it is secure.
2. Change the heater.
There is a
temperature
sensor fault.
E07
1.
The connection
between the
temperature sensor
and wire is not secure.
2.
The temperature
sensor is damaged.
1.
Check the connection
and ensure it is secure.
2.
Change the temperature
sensor.
