IOM J500.32
Jerguson
®
LumaStar
™
2021.05
15
16633 Fol
tz Parkway ● Strongsville, OH 44149 USA ● Telephone: +1 (440) 572-1500 ● Fax: +1 (440) 238-8828
www.clark-
reliance.com ● [email protected]
7.4 Troubleshooting
Troubleshooting Steps
CAUTION:
Some of these troubleshooting steps are performed with live voltage applied. The assembly
should be moved to a safe area before beginning work. A qualified and properly trained technician
must perform these steps.
1. Verify Power supply has power.
2. Using a voltmeter set to DC; measure the voltage on the input of the barrier. Voltage should be 24VDC.
If no power is present, check wiring and repair or replace power supply.
3. Using a voltmeter set to DC; measure the voltage on the output of the barrier. Voltage should be
between 11VDC and 15VDC with the illuminator connected. 24VDC with no illuminator connected. If no
power is present replace barrier.
WARNING:
DO NOT MEASURE VOLTAGE ACROSS INPUT AND OUTPUT. UNSAFE LEVEL OF CURRENT
COULD BE SENT INTO A HAZARDOUS LOCATION.
4. Verify wires are connected properly and no connections are loose.
5. Inspect wires for damage or loose connections. Replace as needed.
6. Unscrew blue power cord at LED bar. Inspect the 4 pins inside end connector to make sure they are
straight and undamaged. If pins are bent, use a small pair of needle-nose pliers to straighten bent pins.
If pins are missing, contact factory.
7. Reconnect power cord making sure connectors are fully seated and tightened.
8.
If all steps above check OK, contact factory for support
