TROUBLESHOOTING GUIDE
Symptom
Possible Problem
Solution
The unit does
not respond (no
power).
AC Adaptor is not plugged
into a wall outlet or the con-
nector is not plugged into
the DC Jack on the back of
the unit properly.
Plug the AC adaptor into a wall outlet and
plug the connector into the DC Jack on
the unit again with special attention.
Wall outlet is not function-
ing.
Plug another appliance to the same outlet
to confirm it is working.
Unit is ON but there
is low or no volume
The volume control has
been turned all the way
down.
Turn the Volume control to a higher
output.
No Sound
Bluetooth speaker is not
linked with the cell phone
Go through “Bluetooth Operations”
process to link the speakers
Speaker placement out of
range
Relocate the speaker within Bluetooth
operating range
Apple device does
not respond to the
speaker system.
Apple device is not
installed properly.
Remove your Apple device from the
dock and check for obstruction on the
connectors in the dock and on your Apple
device. Then reseat it on the dock.
Apple device is locked up.
Please make sure that your Apple device
is working properly before docking into
the unit. Please refer to your Apple device
manual for info on resetting the device.
Apple device does
not recharge.
Apple device is not
installed properly.
Remove your Apple device from the
dock and check for obstruction on the
connectors in the dock and on your Apple
device. Then reseat it in the dock.
Noise or sound
distorted on FM
broadcast
Station not tuned properly
for FM.
Full extend or rotate the wire antenna for
best reception.
Retune the FM broadcast station.
Sound is distorted
Volume level is set too
high.
Decrease the volume.
Sound source is distorted.
If the Apple device original sound source
is poor quality, distortion and noise is
easily noticed with high-power speakers.
Try a different audio source such as a
music CD.
If you are using an external sound source
like older generation of iPod, try reducing
the output volume on the device itself.
Also try changing the EQ setting of your
Apple device.
Unit gets warm
after extended play
at high volume.
This is normal.
Turn the unit off for a period of time or
lower volume.
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